# Withdrawal Verification link expired

**URL:** <https://community.deriv.com/t/withdrawal-verification-link-expired/7111>\
**Category:** Payments & Transactions\
**Created:** [April 8, 2021, 8:33pm UTC](https://community.deriv.com/t/withdrawal-verification-link-expired/7111 "2021-04-08T20:33:38Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bricker-acetals-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/bricker-acetals-2/32/763_2.png) [@bricker-acetals-2](https://community.deriv.com/u/bricker-acetals-2)\
**Post date:** [April 8, 2021, 8:33pm UTC](https://community.deriv.com/t/withdrawal-verification-link-expired/7111/1 "2021-04-08T20:33:38Z")

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Hi! I requested a withdrawal but i took many hours to click on the identity verification link sent in my mail box. Now the verification stills pending, so I’m unable to make a new request.  
Can someone help me please?

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**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [January 22, 2022, 9:08am UTC](https://community.deriv.com/t/withdrawal-verification-link-expired/7111/2 "2022-01-22T09:08:44Z")

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Hi @bricker-acetals-2, you may refer to our articles on [My withdrawal verification link expired. What should I do?](https://community.deriv.com/t/my-withdrawal-verification-link-expired-what-should-i-do/27224)