# Withdrawal via payment agents

**URL:** <https://community.deriv.com/t/withdrawal-via-payment-agents/5461>\
**Category:** Payments & Transactions\
**Created:** [September 20, 2020, 6:55pm UTC](https://community.deriv.com/t/withdrawal-via-payment-agents/5461 "2020-09-20T18:55:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bitumed-acaciin-2](https://avatars.discourse-cdn.com/v4/letter/b/e68b1a/32.png) [@bitumed-acaciin-2](https://community.deriv.com/u/bitumed-acaciin-2)\
**Post date:** [September 20, 2020, 6:55pm UTC](https://community.deriv.com/t/withdrawal-via-payment-agents/5461/1 "2020-09-20T18:55:35Z")

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I can deposit via payment agents but not authorized to withdraw via them. I have verified my account.

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**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [January 19, 2022, 9:19am UTC](https://community.deriv.com/t/withdrawal-via-payment-agents/5461/2 "2022-01-19T09:19:14Z")

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Hi @bitumed-acaciin-2, for instant assistance please contact us via LiveChat. We will be happy to assist you and resolve any issues as quickly as possible.