# Withdrawals have been disabled on your account. Please check your email for more details.

**URL:** <https://community.deriv.com/t/withdrawals-have-been-disabled-on-your-account-please-check-your-email-for-more-details/6581>\
**Category:** Payments & Transactions\
**Created:** [March 29, 2021, 4:52am UTC](https://community.deriv.com/t/withdrawals-have-been-disabled-on-your-account-please-check-your-email-for-more-details/6581 "2021-03-29T04:52:36Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![Soliman.Saleem](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/soliman.saleem/32/733_2.png) [@Soliman.Saleem](https://community.deriv.com/u/Soliman.Saleem)\
**Post date:** [March 29, 2021, 4:52am UTC](https://community.deriv.com/t/withdrawals-have-been-disabled-on-your-account-please-check-your-email-for-more-details/6581/1 "2021-03-29T04:52:36Z")

</div>

Please help me solve it  
Withdrawals have been disabled on your account. Please check your email for more details.

---

<div class="post-metadata">

**Author:** ![NazeemaAli](https://avatars.discourse-cdn.com/v4/letter/n/898d66/32.png) [@NazeemaAli](https://community.deriv.com/u/NazeemaAli)\
**Post date:** [March 29, 2021, 4:55am UTC](https://community.deriv.com/t/withdrawals-have-been-disabled-on-your-account-please-check-your-email-for-more-details/6581/2 "2021-03-29T04:55:53Z")

</div>

Your account was locked due to an incomplete address, We will advise you to update your added [here](https://app.deriv.com/account/personal-details).

However, we have checked and activated your account now  
You can start trading with us now. 🤩

---

<div class="post-metadata">

**Author:** ![bladder-acclaim-2](https://avatars.discourse-cdn.com/v4/letter/b/7bcc69/32.png) [@bladder-acclaim-2](https://community.deriv.com/u/bladder-acclaim-2)\
**Post date:** [April 22, 2021, 2:05am UTC](https://community.deriv.com/t/withdrawals-have-been-disabled-on-your-account-please-check-your-email-for-more-details/6581/3 "2021-04-22T02:05:07Z")

</div>

hello, I have the same problem, what should I do?  
Withdrawals have been disabled on your account. Please check your email for more details.

---

<div class="post-metadata">

**Author:** ![caproic-absciss-2](https://avatars.discourse-cdn.com/v4/letter/c/d07c76/32.png) [@caproic-absciss-2](https://community.deriv.com/u/caproic-absciss-2)\
**Post date:** [April 27, 2021, 10:46am UTC](https://community.deriv.com/t/withdrawals-have-been-disabled-on-your-account-please-check-your-email-for-more-details/6581/4 "2021-04-27T10:46:17Z")

</div>

There’s no reply on my emails

---

<div class="post-metadata">

**Author:** ![animose-acceded-2](https://avatars.discourse-cdn.com/v4/letter/a/73ab20/32.png) [@animose-acceded-2](https://community.deriv.com/u/animose-acceded-2)\
**Post date:** [April 29, 2021, 9:26am UTC](https://community.deriv.com/t/withdrawals-have-been-disabled-on-your-account-please-check-your-email-for-more-details/6581/5 "2021-04-29T09:26:35Z")

</div>

My account is disabled I can’t withdraw or Deposit, what can I do.

---

<div class="post-metadata">

**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [January 26, 2022, 11:30am UTC](https://community.deriv.com/t/withdrawals-have-been-disabled-on-your-account-please-check-your-email-for-more-details/6581/6 "2022-01-26T11:30:12Z")

</div>

Hi everyone, for instant assistance please contact us via LiveChat. We will be happy to assist you and resolve any issues as quickly as possible.

---

<div class="post-metadata">

**Author:** ![chrisms-acerber-2](https://avatars.discourse-cdn.com/v4/letter/c/7ea924/32.png) [@chrisms-acerber-2](https://community.deriv.com/u/chrisms-acerber-2)\
**Post date:** [January 26, 2022, 2:13pm UTC](https://community.deriv.com/t/withdrawals-have-been-disabled-on-your-account-please-check-your-email-for-more-details/6581/7 "2022-01-26T14:13:52Z")

</div>

Estou com o mesmo problema.  
Quero solicitar o saque e me enviam um email. Quando acesso, diz para entrar em contato pelo chat para resolver, porém, o chat não funciona.  
Preciso de ajuda, urgente!

---

<div class="post-metadata">

**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [January 27, 2022, 12:18pm UTC](https://community.deriv.com/t/withdrawals-have-been-disabled-on-your-account-please-check-your-email-for-more-details/6581/8 "2022-01-27T12:18:31Z")

</div>

Ola, para assistência instantânea, entre em contato conosco via LiveChat. Ficaremos felizes em ajudá-lo e resolver qualquer problema o mais rápido possível.