# Your proof of identity needs to be verified in order to make deposits via ZingPay. **URL:** \ **Category:** Payments & Transactions\ **Created:** [November 10, 2021, 8:49pm UTC](https://community.deriv.com/t/your-proof-of-identity-needs-to-be-verified-in-order-to-make-deposits-via-zingpay/22750 "2021-11-10T20:49:31Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![cavated-abroads-2](https://avatars.discourse-cdn.com/v4/letter/c/9de0a6/32.png) [@cavated-abroads-2](https://community.deriv.com/u/cavated-abroads-2)\ **Post date:** [November 10, 2021, 8:49pm UTC](https://community.deriv.com/t/your-proof-of-identity-needs-to-be-verified-in-order-to-make-deposits-via-zingpay/22750/1 "2021-11-10T20:49:31Z")
Good day I would like to know how can i upload my ID for zing to verify? I already uploaded ID long time ago to deriv and i’ve been trading okay but now i am stuck because of this message, i can’t deposit ---
**Author:** ![becurry-acarids-2](https://avatars.discourse-cdn.com/v4/letter/b/ba9def/32.png) [@becurry-acarids-2](https://community.deriv.com/u/becurry-acarids-2)\ **Post date:** [December 15, 2021, 3:25am UTC](https://community.deriv.com/t/your-proof-of-identity-needs-to-be-verified-in-order-to-make-deposits-via-zingpay/22750/2 "2021-12-15T03:25:08Z")
Can anyone help me with My account I can’t deposit money am using Zingpay and is already approved and verified but still it can’t deposit is say I must verify. Can anyone help me please. ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [December 17, 2021, 3:53am UTC](https://community.deriv.com/t/your-proof-of-identity-needs-to-be-verified-in-order-to-make-deposits-via-zingpay/22750/3 "2021-12-17T03:53:21Z")
Hi Becurry, for better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.