# You've reached the limit for uploading your documents. What's is this

**URL:** <https://community.deriv.com/t/youve-reached-the-limit-for-uploading-your-documents-whats-is-this/8109>\
**Category:** FAQ\
**Created:** [April 25, 2021, 10:58am UTC](https://community.deriv.com/t/youve-reached-the-limit-for-uploading-your-documents-whats-is-this/8109 "2021-04-25T10:58:37Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![boregat-achylia-2](https://avatars.discourse-cdn.com/v4/letter/b/ad7895/32.png) [@boregat-achylia-2](https://community.deriv.com/u/boregat-achylia-2)\
**Post date:** [April 25, 2021, 10:58am UTC](https://community.deriv.com/t/youve-reached-the-limit-for-uploading-your-documents-whats-is-this/8109/1 "2021-04-25T10:58:37Z")

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How do i verify my proof of identity?

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**Author:** ![achaean-acidier-2](https://avatars.discourse-cdn.com/v4/letter/a/e8c25b/32.png) [@achaean-acidier-2](https://community.deriv.com/u/achaean-acidier-2)\
**Post date:** [May 13, 2021, 11:56am UTC](https://community.deriv.com/t/youve-reached-the-limit-for-uploading-your-documents-whats-is-this/8109/2 "2021-05-13T11:56:02Z")

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I have this same issues.  
Anyone with a solution?

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**Author:** ![bastile-acosmic-2](https://avatars.discourse-cdn.com/v4/letter/b/c68b51/32.png) [@bastile-acosmic-2](https://community.deriv.com/u/bastile-acosmic-2)\
**Post date:** [July 16, 2021, 2:56pm UTC](https://community.deriv.com/t/youve-reached-the-limit-for-uploading-your-documents-whats-is-this/8109/3 "2021-07-16T14:56:31Z")

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Please my documents failed to verified why???

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**Author:** ![buganda-actable-2](https://avatars.discourse-cdn.com/v4/letter/b/898d66/32.png) [@buganda-actable-2](https://community.deriv.com/u/buganda-actable-2)\
**Post date:** [November 2, 2021, 4:26pm UTC](https://community.deriv.com/t/youve-reached-the-limit-for-uploading-your-documents-whats-is-this/8109/4 "2021-11-02T16:26:42Z")

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yo tengo el mismo problema, porqué no puedo verificar mi cuenta? podrían revisar por favor…

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**Author:** ![Paula](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@Paula](https://community.deriv.com/u/Paula)\
**Post date:** [January 6, 2022, 4:52pm UTC](https://community.deriv.com/t/youve-reached-the-limit-for-uploading-your-documents-whats-is-this/8109/5 "2022-01-06T16:52:46Z")

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Hi [boregat-achylia-2](https://community.deriv.com/u/boregat-achylia-2),

Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We will assist you to verify your identity as soon as possible.  
Thank you!

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**Author:** ![Paula](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@Paula](https://community.deriv.com/u/Paula)\
**Post date:** [January 6, 2022, 4:53pm UTC](https://community.deriv.com/t/youve-reached-the-limit-for-uploading-your-documents-whats-is-this/8109/6 "2022-01-06T16:53:58Z")

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Hi [achaean-acidier-2](https://community.deriv.com/u/achaean-acidier-2),

Please, kindly refer to the response below. Thank you!

> [@You've reached the limit for uploading your documents. What's is this](https://community.deriv.com/t/youve-reached-the-limit-for-uploading-your-documents-whats-is-this/8109/5):
>
> Hi [boregat-achylia-2](https://community.deriv.com/u/boregat-achylia-2), Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We will assist you to verify your identity as soon as possible. Thank you!

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**Author:** ![Paula](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@Paula](https://community.deriv.com/u/Paula)\
**Post date:** [January 7, 2022, 1:58pm UTC](https://community.deriv.com/t/youve-reached-the-limit-for-uploading-your-documents-whats-is-this/8109/7 "2022-01-07T13:58:40Z")

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Hi [bastile-acosmic-2](https://community.deriv.com/u/bastile-acosmic-2),

Please, kindly refer to the response below. Thank you!

> [@You've reached the limit for uploading your documents. What's is this](https://community.deriv.com/t/youve-reached-the-limit-for-uploading-your-documents-whats-is-this/8109/5):
>
> Hi [boregat-achylia-2](https://community.deriv.com/u/boregat-achylia-2), Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We will assist you to verify your identity as soon as possible. Thank you!

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**Author:** ![Paula](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@Paula](https://community.deriv.com/u/Paula)\
**Post date:** [January 7, 2022, 2:11pm UTC](https://community.deriv.com/t/youve-reached-the-limit-for-uploading-your-documents-whats-is-this/8109/8 "2022-01-07T14:11:47Z")

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Hola [buganda-actable-2](https://community.deriv.com/u/buganda-actable-2),

Para que podamos servirle mejor y también para la protección de los datos de su cuenta. Comuníquese con nosotros a través de LiveChat y nuestro equipo lo ayudará lo antes posible.

Le agradecemos por su comprensión.

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**Author:** ![camagon-aeraria-2](https://avatars.discourse-cdn.com/v4/letter/c/a183cd/32.png) [@camagon-aeraria-2](https://community.deriv.com/u/camagon-aeraria-2)\
**Post date:** [March 23, 2023, 8:46pm UTC](https://community.deriv.com/t/youve-reached-the-limit-for-uploading-your-documents-whats-is-this/8109/9 "2023-03-23T20:46:30Z")

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How do i verify my documents