# ZingPay deposit guideline **URL:** \ **Category:** Payments & Transactions\ **Created:** [June 23, 2022, 9:28am UTC](https://community.deriv.com/t/zingpay-deposit-guideline/32459 "2022-06-23T09:28:48Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [June 23, 2022, 9:28am UTC](https://community.deriv.com/t/zingpay-deposit-guideline/32459/1 "2022-06-23T09:28:48Z")
Hi Deriv Community Members, 💡 ![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/4/4ae7af6780c65f6d9a631dd5d3caf614d5b8c1ea.png) ZingPay is an online banking website where you can choose your preferred bank to deposit your funds. Here are the steps on how to deposit using ZingPay payment method : Step 1 : Choose ZingPay payment method from your cashier page Step 2 : Kindly enter the amount you would like to deposit ![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/f/f015cea6427c00c8be6d3d1b66698c4535572e95.png) Step 3 : The page will redirect you to the ZingPay site and you can proceed to select your preferred bank from the list. Please do not close the page while the transaction is processing. ![Zingpay](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/b/b89000cfdc65e9b3074b737b2703d982aabec11a.png) Steop 4 : You can login using your chosen bank internet banking profile to complete the transaction. Step 5 : You will receive an email from us once you have completed the deposit. _ **Reminder** _: _Please initiate all Zingpay deposits from our cashier page, and use the unique reference that’s provided for each transaction._ _ **Disclaimer** _ : Please ensure to complete the transaction for your deposit and don’t close or switch to a different browser, page or tab while you complete your deposit. Hope this information helps 💡 If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)** > > Trading platforms designed with you in mind. ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [June 25, 2022, 8:07am UTC](https://community.deriv.com/t/zingpay-deposit-guideline/32459/2 "2022-06-25T08:07:00Z")
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**Author:** ![butyryl-acyloin-2](https://avatars.discourse-cdn.com/v4/letter/b/ee59a6/32.png) [@butyryl-acyloin-2](https://community.deriv.com/u/butyryl-acyloin-2)\ **Post date:** [October 3, 2022, 6:01pm UTC](https://community.deriv.com/t/zingpay-deposit-guideline/32459/4 "2022-10-03T18:01:59Z")
Why doesn’t the zingpay method appear on the Deriv app ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [October 4, 2022, 3:06am UTC](https://community.deriv.com/t/zingpay-deposit-guideline/32459/5 "2022-10-04T03:06:36Z")
Dear @butyryl-acyloin-2, thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. ![](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/90a9941d866b155895680c37a65a8221e6208cbd.png)[Contact Us | Online Trading | Deriv.com](https://deriv.com/contact_us/) ### [Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/) Regards, [Deriv.](http://deriv.com/?_ga=2.227810013.1393637564.1658297084-535439446.1657619680)com ---
**Author:** ![caravan-afernan-2](https://avatars.discourse-cdn.com/v4/letter/c/ee7513/32.png) [@caravan-afernan-2](https://community.deriv.com/u/caravan-afernan-2)\ **Post date:** [April 18, 2023, 7:40pm UTC](https://community.deriv.com/t/zingpay-deposit-guideline/32459/6 "2023-04-18T19:40:37Z")
I have the same issue. I did create a ticket yesterday, no feedback as of yet ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [April 19, 2023, 10:05am UTC](https://community.deriv.com/t/zingpay-deposit-guideline/32459/7 "2023-04-19T10:05:32Z")
Hi @caravan-afernan-2, thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)** > > Trading platforms designed with you in mind. ---
**Author:** ![asprawl-adlands-2](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@asprawl-adlands-2](https://community.deriv.com/u/asprawl-adlands-2)\ **Post date:** [April 19, 2023, 1:20pm UTC](https://community.deriv.com/t/zingpay-deposit-guideline/32459/8 "2023-04-19T13:20:49Z")
![Screenshot_20230419_181210_Messages.jpg](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/b/beb1b379998e730ea2869ac37299097316206fd0.jpeg) ---
**Author:** ![asprawl-adlands-2](https://avatars.discourse-cdn.com/v4/letter/a/8edcca/32.png) [@asprawl-adlands-2](https://community.deriv.com/u/asprawl-adlands-2)\ **Post date:** [April 19, 2023, 1:22pm UTC](https://community.deriv.com/t/zingpay-deposit-guideline/32459/9 "2023-04-19T13:22:33Z")
![Screenshot_20230419_182153_WhatsApp.jpg](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/90708db7e8fb0d87b608aa3bcad11100e9131f98.jpeg) ---
**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Post date:** [April 20, 2023, 1:48am UTC](https://community.deriv.com/t/zingpay-deposit-guideline/32459/10 "2023-04-20T01:48:17Z")
Dear @asprawl-adlands-2, thank you for joining our community! We are sorry to hear this. To assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.258471434.1258686965.1679792746-817626789.1679792746)** > > Trading platforms designed with you in mind.