Deriv status page: Stay updated on platform availability

Margaret_deriv
Wed, 05 Jan 2022 03:32:21 +0000
General Discussion

Hello Deriv Community,

We would like to give you reassurance whenever the site is inaccessible.

You do not have to panic whenever you are unable to access our site. All you need to do is check the update on our status page, which is https://status.deriv.systems/

It is Deriv.com’s home for real-time and historical data on system performance. Deriv’s system status page provides an overview of our trading system status and uptime.

You may refer to the link above to follow up on our operational status, scheduled maintenance, and incidents.

Just be reminded that we also have our scheduled MT5 Server maintenance which starts at 01:00 GMT every Sunday. This process may take up to 2 hours to complete. Service may be disrupted during this time.

What if your trade was affected during the downtime?
Please contact us via Live chat and provide the trade details for our team to further assist you.

If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.

deriv.com

Help Centre | Frequently Asked Questions | Deriv

Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat.

4 posts - 1 participant

Read full topic