# \#mt5 **URL:** https://community.deriv.com/tag/mt5/13.md [Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md) --- ## [Trading 24/7: Does Deriv trade on weekends?](https://community.deriv.com/t/trading-24-7-does-deriv-trade-on-weekends/39377)
**Author:** [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Replies:** 1\ **Last updated:** [June 23, 2026, 9:02am UTC](https://community.deriv.com/t/trading-24-7-does-deriv-trade-on-weekends/39377 "2026-06-23T09:02:54Z")
Dear Deriv Community members, Are there still markets where you can trade on Saturdays and Sundays? There are two markets that never sleep which you can trade on Deriv — synthetic indices and cryptocurrencies. Why tra… --- ## [Deriv MT5 Login error: Authorization failed (Invalid Account) error message](https://community.deriv.com/t/deriv-mt5-login-error-authorization-failed-invalid-account-error-message/50035)
**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\ **Replies:** 1\ **Last updated:** [June 23, 2026, 7:58am UTC](https://community.deriv.com/t/deriv-mt5-login-error-authorization-failed-invalid-account-error-message/50035 "2026-06-23T07:58:35Z")
Dear Deriv Community members, Authorization failed or Invalid account error message is commonly seen when you have entered incorrect login information. This includes either an incorrect Deriv MT5 login ID, server, or… --- ## [Contacting support](https://community.deriv.com/t/contacting-support/88986)
**Author:** [@behoofs-altilik-2](https://community.deriv.com/u/behoofs-altilik-2)\ **Replies:** 2\ **Last updated:** [June 23, 2026, 4:08am UTC](https://community.deriv.com/t/contacting-support/88986 "2026-06-23T04:08:28Z")
I made a crypto deposit in my account using the address provided and it’s been over 24 hours with no transaction reflecting in my account.. Every effort to contact support both through live chat and WhatsApp has proven a… --- ## [🚨 DERIV TRADERS — READY FOR A SMOOTHER TRADING EXPERIENCE?](https://community.deriv.com/t/deriv-traders-ready-for-a-smoother-trading-experience/89481)
**Author:** [@banting-airside-2](https://community.deriv.com/u/banting-airside-2)\ **Replies:** 0\ **Last updated:** [April 26, 2026, 6:26pm UTC](https://community.deriv.com/t/deriv-traders-ready-for-a-smoother-trading-experience/89481 "2026-04-26T18:26:06Z")
If you’re already profitable… or on your way there… your next upgrade should be your execution environment. I built FOREXFFX — a cleaner, simpler, more professional interface for trading binary contracts like: … --- ## [Current deriv synthetic market](https://community.deriv.com/t/current-deriv-synthetic-market/89462)
**Author:** [@amorino-acushla-2](https://community.deriv.com/u/amorino-acushla-2)\ **Replies:** 0\ **Last updated:** [April 21, 2026, 6:50pm UTC](https://community.deriv.com/t/current-deriv-synthetic-market/89462 "2026-04-21T18:50:58Z")
How does the new crash 600, crash 900,boom 600 and boom 900 in synthetic treats you? --- ## [Deposit $500, trade with $600. Here's how.](https://community.deriv.com/t/deposit-500-trade-with-600-heres-how/89335)
**Author:** [@deriv-desk](https://community.deriv.com/u/deriv-desk)\ **Replies:** 0\ **Last updated:** [April 6, 2026, 12:09pm UTC](https://community.deriv.com/t/deposit-500-trade-with-600-heres-how/89335 "2026-04-06T12:09:34Z")
New to Deriv? Throughout April, your first transfer to a Deriv MT5 Standard or Financial account gets a 20% margin bonus — up to $100 in extra trading margin, on us. One transfer. One bonus. More margin. Sign up and fu… --- ## [About the Our experts category](https://community.deriv.com/t/about-the-our-experts-category/89303)
**Author:** [@deriv-desk](https://community.deriv.com/u/deriv-desk)\ **Replies:** 0\ **Last updated:** [March 31, 2026, 9:40am UTC](https://community.deriv.com/t/about-the-our-experts-category/89303 "2026-03-31T09:40:54Z")
From forex to crypto to commodities — expert perspectives on the markets that matter to you. Checkout https://experts.deriv.com/ now! --- ## [My funds from my mt5 account got withdrawn without my consent](https://community.deriv.com/t/my-funds-from-my-mt5-account-got-withdrawn-without-my-consent/89288)
**Author:** [@cichlid-agalaxy-2](https://community.deriv.com/u/cichlid-agalaxy-2)\ **Replies:** 1\ **Last updated:** [March 27, 2026, 6:55am UTC](https://community.deriv.com/t/my-funds-from-my-mt5-account-got-withdrawn-without-my-consent/89288 "2026-03-27T06:55:14Z")
On the 26th March 2026 at 08:06 my funds from my metatrader 5 account was withdrawn without my consent. I did not receive any withdrawal email request, the funds does not reflect on dashboard. I contacted the help centre… --- ## [Hey my account is on negative balance,what should I do so that it can be reset to zero and also that in the future it doesn't give me a negative balance](https://community.deriv.com/t/hey-my-account-is-on-negative-balance-what-should-i-do-so-that-it-can-be-reset-to-zero-and-also-that-in-the-future-it-doesnt-give-me-a-negative-balance/89222)
**Author:** [@brawler-amandin-2](https://community.deriv.com/u/brawler-amandin-2)\ **Replies:** 1\ **Last updated:** [March 9, 2026, 7:28am UTC](https://community.deriv.com/t/hey-my-account-is-on-negative-balance-what-should-i-do-so-that-it-can-be-reset-to-zero-and-also-that-in-the-future-it-doesnt-give-me-a-negative-balance/89222 "2026-03-09T07:28:40Z")
Hey my account is on negative balance,what should I do so that it can be reset to zero and also that in the future it doesn’t give me a negative balance --- ## [API auto connect ?](https://community.deriv.com/t/api-auto-connect/89161)
**Author:** [@affreux-adsmith-2](https://community.deriv.com/u/affreux-adsmith-2)\ **Replies:** 1\ **Last updated:** [February 20, 2026, 5:56am UTC](https://community.deriv.com/t/api-auto-connect/89161 "2026-02-20T05:56:50Z")
i was closed trading yesterday midnight, today morning when i open mt5 and Dtrader my balance gone and i can see that someone doing trade right now also, when i connect to an chat agent he will tell that any api token co… --- ## [No aparece mi cuenta Real en la plataforma de DERIV](https://community.deriv.com/t/no-aparece-mi-cuenta-real-en-la-plataforma-de-deriv/89081)
**Author:** [@argonon-alterer-2](https://community.deriv.com/u/argonon-alterer-2)\ **Replies:** 1\ **Last updated:** [January 22, 2026, 5:59pm UTC](https://community.deriv.com/t/no-aparece-mi-cuenta-real-en-la-plataforma-de-deriv/89081 "2026-01-22T17:59:02Z")
El dia de hoy me conecte a mi cuenta de DERIV y me lleve la sorpresa que mi cuenta real que he estado operando estos dias no se refleja …. si aparece activa en mi MT5 y me deja operar como si nada … pero cuando me meto a… --- ## [Cómo denunciar a deriv por restricción en cuenta ?](https://community.deriv.com/t/como-denunciar-a-deriv-por-restriccion-en-cuenta/88991)
**Author:** [@branles-accurst-2](https://community.deriv.com/u/branles-accurst-2)\ **Replies:** 1\ **Last updated:** [January 14, 2026, 2:25am UTC](https://community.deriv.com/t/como-denunciar-a-deriv-por-restriccion-en-cuenta/88991 "2026-01-14T02:25:46Z")
Tengo mucho tiempo tratando de cómunicarme con soporte y no me responden si alguien me podría ayudar, donde puedo denunciar a deriv por quedarse con mis fondos, ellos no cumplen con los clientes, y lo peor no le dan resp… --- ## [Order Rejected since 3 days now](https://community.deriv.com/t/order-rejected-since-3-days-now/88828)
**Author:** [@caviare-alfalfa-2](https://community.deriv.com/u/caviare-alfalfa-2)\ **Replies:** 1\ **Last updated:** [December 4, 2025, 10:53am UTC](https://community.deriv.com/t/order-rejected-since-3-days-now/88828 "2025-12-04T10:53:29Z")
Its been 3 days now that i cannot execute any trade or order on my deriv account. Anytime i try i get the “Rejected” prompt and this has affected me immensely for 3 consecutive days now. --- ## ["CopyTradingNotAllowed"](https://community.deriv.com/t/copytradingnotallowed/88638)
**Author:** [@cementa-anticks-1](https://community.deriv.com/u/cementa-anticks-1)\ **Replies:** 1\ **Last updated:** [September 18, 2025, 8:09am UTC](https://community.deriv.com/t/copytradingnotallowed/88638 "2025-09-18T08:09:07Z")
“CopyTradingNotAllowed” on api --- ## [Withdrawal locked](https://community.deriv.com/t/withdrawal-locked/88572)
**Author:** [@bogongs-acomous-2](https://community.deriv.com/u/bogongs-acomous-2)\ **Replies:** 1\ **Last updated:** [August 27, 2025, 11:57am UTC](https://community.deriv.com/t/withdrawal-locked/88572 "2025-08-27T11:57:08Z")
My deriv account is locked I did a deposit I can’t transfer funds to my CrMt5 account to start trading since yesterday my issue is still not resolved --- ## [Deposit not credited after more than a week](https://community.deriv.com/t/deposit-not-credited-after-more-than-a-week/88334)
**Author:** [@bajoire-adcraft-2](https://community.deriv.com/u/bajoire-adcraft-2)\ **Replies:** 3\ **Last updated:** [July 25, 2025, 10:19am UTC](https://community.deriv.com/t/deposit-not-credited-after-more-than-a-week/88334 "2025-07-25T10:19:35Z")
It has been more than a week and a so called instant deposit has not been credited. Customer support keeps taking me in circles, and to make the matter worse, they respond after days with no particular solution --- ## [Disabled Account on MT5](https://community.deriv.com/t/disabled-account-on-mt5/88294)
**Author:** [@ancomes-actuose-2](https://community.deriv.com/u/ancomes-actuose-2)\ **Replies:** 1\ **Last updated:** [July 7, 2025, 12:45pm UTC](https://community.deriv.com/t/disabled-account-on-mt5/88294 "2025-07-07T12:45:55Z")
Greetings. My MT5 account has been disabled. How do I activate it and trade again. I’ve funded and, logged in --- ## [I want to update my address as Drive asked me to.](https://community.deriv.com/t/i-want-to-update-my-address-as-drive-asked-me-to/88280)
**Author:** [@chultun-adduced-2](https://community.deriv.com/u/chultun-adduced-2)\ **Replies:** 1\ **Last updated:** [July 2, 2025, 8:36pm UTC](https://community.deriv.com/t/i-want-to-update-my-address-as-drive-asked-me-to/88280 "2025-07-02T20:36:04Z")
I want to update my address as Drive asked me to and make sure my Drive account is verified --- ## [Trading Buddies](https://community.deriv.com/t/trading-buddies/88198)
**Author:** [@azygote-algesic-2](https://community.deriv.com/u/azygote-algesic-2)\ **Replies:** 0\ **Last updated:** [June 4, 2025, 2:09pm UTC](https://community.deriv.com/t/trading-buddies/88198 "2025-06-04T14:09:03Z")
Hey, I’m new to synthetic indices, old to forex. Just looking for people to network and trade with. If you dont have a strategy thats fine we can trade together I’ll teach you mine. If you have your own strategy, that’s… --- ## [Server Request Thresholds](https://community.deriv.com/t/server-request-thresholds/88138)
**Author:** [@airmark-against-2](https://community.deriv.com/u/airmark-against-2)\ **Replies:** 0\ **Last updated:** [May 10, 2025, 11:35am UTC](https://community.deriv.com/t/server-request-thresholds/88138 "2025-05-10T11:35:13Z")
I want to know what the daily server request threshold is i.e. What is the maximum number of server requests that I can make in a day? --- ## [Trade disabled](https://community.deriv.com/t/trade-disabled/88101)
**Author:** [@catbird-alkanal-2](https://community.deriv.com/u/catbird-alkanal-2)\ **Replies:** 1\ **Last updated:** [April 29, 2025, 12:49pm UTC](https://community.deriv.com/t/trade-disabled/88101 "2025-04-29T12:49:25Z")
It’s almost a week now I created an account, but I can’t trade on mt5 yet because my broker is yet to update some stuffs under my profile.. I had reached out to the support team and a ticket #154778 was created for me … --- ## [My cashier is locked 4 days now](https://community.deriv.com/t/my-cashier-is-locked-4-days-now/88087)
**Author:** [@alerter-alipata-2](https://community.deriv.com/u/alerter-alipata-2)\ **Replies:** 0\ **Last updated:** [April 19, 2025, 2:45pm UTC](https://community.deriv.com/t/my-cashier-is-locked-4-days-now/88087 "2025-04-19T14:45:02Z")
My cashier has been locked for over 3 days now, I have submitted tickets and spoken to multiple agents about the matter just for them to tell me to either respond to the very first ticket which is impossible as the agent… --- ## [No me verifican domicilio](https://community.deriv.com/t/no-me-verifican-domicilio/87882)
**Author:** [@arisaid-ahaunch-2](https://community.deriv.com/u/arisaid-ahaunch-2)\ **Replies:** 1\ **Last updated:** [February 11, 2025, 4:13pm UTC](https://community.deriv.com/t/no-me-verifican-domicilio/87882 "2025-02-11T16:13:47Z")
No me quieren verificar mi cuenta y ya me canse de enviar los documentos comprobando que vivo ahi. Sera cambiar de broker y dejar de recomendarlo ya que veo que siempre hay problemas y no soy el unico segun leo en los p… --- ## [Minimum Volume/Lot size to Open Positions in Deriv MT5](https://community.deriv.com/t/minimum-volume-lot-size-to-open-positions-in-deriv-mt5/28413)
**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\ **Replies:** 0\ **Last updated:** [March 30, 2022, 8:48am UTC](https://community.deriv.com/t/minimum-volume-lot-size-to-open-positions-in-deriv-mt5/28413 "2022-03-30T08:48:38Z")
Dear Members, Since the market price is constantly changing, there is no fixed price on how much money is needed to open a specific trade. The amount varies with each symbol. Nevertheless, you may view the screenshots … --- ## [Boom and Crash Scalping Strategy](https://community.deriv.com/t/boom-and-crash-scalping-strategy/87828)
**Author:** [@aguador-abortee-2](https://community.deriv.com/u/aguador-abortee-2)\ **Replies:** 0\ **Last updated:** [January 23, 2025, 6:09pm UTC](https://community.deriv.com/t/boom-and-crash-scalping-strategy/87828 "2025-01-23T18:09:40Z")
Boom and Crash Scalping Strategy This strategy focuses on trading based on trends and spike patterns. Setup: Timeframe: Use the 1-minute (M1) timeframe for quick entries. Indicators: Moving Average (MA): Apply a 200… --- ## [Calculation of Zero Spread Commission](https://community.deriv.com/t/calculation-of-zero-spread-commission/87053)
**Author:** [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\ **Replies:** 1\ **Last updated:** [July 27, 2024, 10:49pm UTC](https://community.deriv.com/t/calculation-of-zero-spread-commission/87053 "2024-07-27T22:49:44Z")
Dear community members, This guide provides step-by-step instructions on where to find commission information and how to calculate commission costs for different trading scenarios. Where to Find Commission Information 1… --- ## [Stop Loss in Deriv MT5](https://community.deriv.com/t/stop-loss-in-deriv-mt5/28605)
**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\ **Replies:** 4\ **Last updated:** [July 14, 2024, 11:14am UTC](https://community.deriv.com/t/stop-loss-in-deriv-mt5/28605 "2024-07-14T11:14:39Z")
Hello Deriv Community, With stop-loss, you minimize potential losses by setting the price at which you want the position to close in case the market moves against you. When the current market price surpasses this level,… --- ## [Why did my MT5 trades close by itself? (Stop-Out in Deriv MT5)](https://community.deriv.com/t/why-did-my-mt5-trades-close-by-itself-stop-out-in-deriv-mt5/28609)
**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\ **Replies:** 2\ **Last updated:** [June 13, 2024, 4:51pm UTC](https://community.deriv.com/t/why-did-my-mt5-trades-close-by-itself-stop-out-in-deriv-mt5/28609 "2024-06-13T16:51:41Z")
Dear Members, With stop out, if your margin level drops below Deriv’s stop out level, your positions may be closed automatically to protect you from further losses. Your margin level is the ratio of your equity (the to… --- ## [How to connect your MT5 desktop app to the Deriv server](https://community.deriv.com/t/how-to-connect-your-mt5-desktop-app-to-the-deriv-server/32126)
**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\ **Replies:** 2\ **Last updated:** [May 28, 2024, 3:08am UTC](https://community.deriv.com/t/how-to-connect-your-mt5-desktop-app-to-the-deriv-server/32126 "2024-05-28T03:08:26Z")
Dear Community Members, If you are unsure on how to connect your MT5 desktop app to the Deriv server, this article might help you :slight\_smile: Click the ‘File’ tab in the top left corner. Click the ‘Open an account… --- ## [Deriv MT5 Change Account Currency](https://community.deriv.com/t/deriv-mt5-change-account-currency/37696)
**Author:** [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\ **Replies:** 2\ **Last updated:** [May 21, 2024, 1:24pm UTC](https://community.deriv.com/t/deriv-mt5-change-account-currency/37696 "2024-05-21T13:24:33Z")
Dear Members, MT5 accounts have a standardized currency of USD. This is set by default and cannot be changed. Hence, if you would prefer to match your Deriv account currency please refer to this topic on changing your D… [Next page](https://community.deriv.com/tag/mt5/13.md?match_all_tags=true&page=1&tags%5B%5D=mt5)