FAQs for Affiliates

Margaret_deriv
Fri, 20 May 2022 06:38:26 +0000
General Discussion

Dear members,

Here are the Frequently Asked Questions when it comes to Affiliates:

1. Can I register my account under my own affiliate link?

No, you cannot register or create your own account under/using your own affiliate link because it defeats the purpose of the referral program. For more information, refer to these Terms and Conditions.

2. How can I withdraw my commission?

For the Revenue Share and Turnover Programs:

If you’ve chosen to receive the commission in your Deriv account, follow these steps to withdraw:

1. Log in to your Deriv account.

2. Go to Cashier > Withdrawal.

3. Follow the instructions to make a withdrawal.

If you’ve chosen to receive the commission in your Neteller or crypto wallet, follow the in-app instructions to withdraw.

For the IB Program

First, transfer the commission from your MT5 account to your Deriv account. Secondly, follow these steps:

1. Log in to your Deriv account.

2. Go to Cashier > Transfer.

3. Transfer funds from your MT5 account to your Deriv account.

Then, make a withdrawal from your Deriv account:

1. Go to Cashier > Withdrawal.

2. Follow the instructions to make a withdrawal.

3. Can I check which affiliate I am registered under?

Yes, you may contact us via live chat support for further assistance.

4. Can I change my commission plan?

No, but you can sign up for a new commission plan using a different username. Only one account per plan is allowed in your affiliate dashboard. Duplicate accounts under the same plan will be identified, and one will be closed.

If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.

deriv.com

Help Centre | Frequently Asked Questions | Deriv

Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat.

6 posts - 4 participants