# \#uncrediteddeposit

**URL:** https://community.deriv.com/tag/uncrediteddeposit/55.md

[Latest](https://community.deriv.com/latest.md) · [Categories](https://community.deriv.com/categories.md) · [Tags](https://community.deriv.com/tags.md)

---

## [DEPOSIT VIA TON FAILED BUT IT WENT THROUGH](https://community.deriv.com/t/deposit-via-ton-failed-but-it-went-through/89180)

<div class="topic-metadata">

**Author:** [@abience-alcmene-2](https://community.deriv.com/u/abience-alcmene-2)\
**Replies:** 1\
**Last updated:** [February 28, 2026, 11:55am UTC](https://community.deriv.com/t/deposit-via-ton-failed-but-it-went-through/89180 "2026-02-28T11:55:34Z")

</div>

hello, i tried depositing through the TON network i copied the address and memo tag everything went smooth but it did not credit on my account, tried contacting customer support but no one answered, just a bot, can anyon…

---

## [Deposited In Deriv’s LTC address in Error](https://community.deriv.com/t/deposited-in-deriv-s-ltc-address-in-error/89086)

<div class="topic-metadata">

**Author:** [@bedtime-alcyone-2](https://community.deriv.com/u/bedtime-alcyone-2)\
**Replies:** 1\
**Last updated:** [February 10, 2026, 7:49am UTC](https://community.deriv.com/t/deposited-in-deriv-s-ltc-address-in-error/89086 "2026-02-10T07:49:03Z")

</div>

I wrongly deposited LTC into the deriv ltc address I usually receive my LTC withdrawals from instead of my LTC address on Deriv. Can the admin please look into this for a refund? I have all the details of transfer.

---

## [Information needed for the uncredited deposit](https://community.deriv.com/t/information-needed-for-the-uncredited-deposit/55939)

<div class="topic-metadata">

**Author:** [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\
**Replies:** 18\
**Last updated:** [January 20, 2025, 5:37pm UTC](https://community.deriv.com/t/information-needed-for-the-uncredited-deposit/55939 "2025-01-20T17:37:49Z")

</div>

Hi Deriv Community Members, :bulb: If your deposit is unsuccessful and your funds have been deducted from your end. No worries, you can contact us for further assistance. Before that, kindly ensure that you have all …