# \#visa
**URL:** https://community.deriv.com/tag/visa/50.md
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## [DEPOSIT VIA TON FAILED BUT IT WENT THROUGH](https://community.deriv.com/t/deposit-via-ton-failed-but-it-went-through/89180)
**Author:** [@abience-alcmene-2](https://community.deriv.com/u/abience-alcmene-2)\
**Replies:** 1\
**Last updated:** [February 28, 2026, 11:55am UTC](https://community.deriv.com/t/deposit-via-ton-failed-but-it-went-through/89180 "2026-02-28T11:55:34Z")
hello, i tried depositing through the TON network i copied the address and memo tag everything went smooth but it did not credit on my account, tried contacting customer support but no one answered, just a bot, can anyon…
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## [VISA Card deposit guideline](https://community.deriv.com/t/visa-card-deposit-guideline/32857)
**Author:** [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Replies:** 8\
**Last updated:** [June 30, 2024, 3:43am UTC](https://community.deriv.com/t/visa-card-deposit-guideline/32857 "2024-06-30T03:43:07Z")
Hi Deriv Community Members, :bulb: Here are the steps on how to make a deposit using VISA Card Step 1 : Log in to your real Deriv account and click on the Cashier page. Step 2 : Click on Deposit and select Credit & …
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## [Withdraw using a different payment method](https://community.deriv.com/t/withdraw-using-a-different-payment-method/32183)
**Author:** [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Replies:** 12\
**Last updated:** [April 7, 2024, 9:10am UTC](https://community.deriv.com/t/withdraw-using-a-different-payment-method/32183 "2024-04-07T09:10:48Z")
Hi Deriv Community Members, :bulb: It is our payments policy that you would need to withdraw the same method that you have deposited. However, it depends on your payment methods. If your payment method is not available…