I was messing around with my account limits and I changed true logout time to 60480 minutes. I thought it meant my deriv account would log me out until that time. However, I’m locked out until that timer is counted down. How can I get back into my account. I’ve been looking for numbers to call deriv but apparently they’ve removed them.
Hi @buyoffs-addible-2. Thank you for joining the community! You may refer to the below article:
https://community.deriv.com/t/self-exclusion-tool/31592
For better assistance and protection of your account’s data, kindly contact us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.