Affiliates/IB — Can't log in to your affiliate dashboard?

[Farahin_derivadmin]

Hello, @biontic-abricot-2. Thank you for joining the community! You may refer to the below link:

To change my personal details

If your account is not authenticated, you can change your name, date of birth, or citizenship by going to Settings > Personal details If the account has been fully authenticated or if your country of residence does not support the changes, you can contact our customer service via LiveChat to request for the desired change by providing us with the relevant documents. You may need to attach your proof of identity or address depending on your request. Haven’t created a Deriv account yet? Click h…

For better assistance and protection of your account’s data, kindly contact us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

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