Accounts

Greetings Community Members, Following the title above, an affiliate can have two affiliate accounts in the Affiliate dashboard provided they have different commission plans. For example: First account is a Revenue …

Hello Deriv Community, Have you ever had any issues and reached out to our contact support through Live Chat? Yes? Great! You are right. For any inquiries about the products, services, and/or anything about the platfor…

Hello Deriv Community members, Upon registering an account with Deriv, all you need is an email address and personal details like name, address, date of birth, and country of residence. While the email address is requi…

Greetings Deriv Community members, Do you have any thoughts on how to change your phone number on our platform? Here are the steps to change your phone number: Log in to your account here Go to your profile pa…

Dear Deriv Community members, Do you know there are still markets where you can trade on Saturdays and Sundays? There are two markets that never sleep which you can trade on Deriv — synthetic indices and cryptocurrenci…

Hello Deriv Community members, Are you a beginner who wants to try trading in any market? You might be afraid of doing mistakes while you trade and lose your funds, right? Here, we would like to share with you the comm…

Dear Community Members, We would like to share with you our official social media accounts on the available platforms. Facebook Deriv.com Instagram Deriv.com Youtube Deriv Twitter Deriv.com Don’t forget to cl…

Greetings all Deriv Community members, Do you ever encounter some issues when you try to make a deposit or withdrawal, try to execute a trade, or even when you try to log in to your account? Allow us to share some tips…

Hello Deriv Community members, Do you have any thoughts on how to change your home address on our platform? Allow us to share with you the steps to change your home address. Log in to your account here Go to yo…

Hi Deriv Community Members, As part of the changes in our markets, We regret to inform you that we will be closing all clients’ accounts in the Cayman Islands. We highly value your loyalty towards us throughout these y…

Hi Deriv Community Members, As part of the changes in our markets, We regret to inform everyone that we will be restricting new signups for clients residing in Singapore & Jordan. We highly value your loyalty towards u…

Greetings all Deriv Community members :smiley: As informed in the Terms and Conditions below, to register an account with us, a client should be over 18 years old. We do not accept underage clients creating accounts wit…

Hello Deriv Community members :smiley: In the case of a deceased client’s active account with a pending balance, should no relatives/heirs contact us for claiming the pending balance, the account is kept dormant and the…

Greetings Deriv Community, We would like to share that you can create an API token by clicking on the link: https://app.deriv.com/account/api-token Give your token a name, select the scope, and click Create. For furth…

Greetings Deriv Community, Are you having trouble with your deposit after creating an account with us? Let us share with you the steps on how to make a deposit to your account. :wink: Log in to your account here …

Hello Deriv Community members, We would like to share with you how to check the balance of all your accounts registered with us. Log in to your account here At the top-right corner of your page, you can see the …

Dear Members, If you are wondering how to create a demo account with us, feel free to follow these steps :slight_smile: Visit deriv.com and click on Sign up Key in your email address Email will be sent to yo…

Greetings to all Deriv Community, Let’s enjoy this video for Deriv’s Peer-To-Peer service introduction. As always, if you have any further enquiries, please do not hesitate to contact us via Live Chat.

Hello Deriv Community members, Sometimes you would forget about the open position you made to your account. Fret not, you can check for the open position on your account by following the below steps: Log in to your a…

Dear Deriv Community members, Please be informed that the account created with us has the limitations set. Kindly follow the below steps to check on the account limits: Log in to your account here At the top pag…

Hello Deriv community members, We would like to share the steps to check your account’s login history. Log in to your account here At the top page, you can see the “Manage Account Setting” button as below screen…

Hello community members, Allow us to share the steps to check your account statement. Log in to your account here At the top page, you can see the “Report” tab. Please click on it. Please choose the “State…

Greetings community members, Thank you for joining us here. We would like to share with you the steps to retrieve your CR account number. Upon creating your account with us, you will be receiving your CR account number…

Hello Deriv Community, We would like to share about the referred clients for an affiliate. So, who are the referred clients? A referred client is a client who signed up using the affiliate’s tracking link. They will m…

When you join our IB program, You’ll earn a commission whenever your clients trade CFDs on MT5, even on weekends and public holidays. You’ll get daily commission payouts in your MT5 Synthetic account. You’ll have acces…

Follow these steps to change your payment method: Log in to your dashboard. Click the Finances tab and select Payment instructions. Select your preferred payment method, enter the necessary details, and click Update. …

Greetings Deriv Community, We are excited to inform you all that we have updated our existing cashier layout. We have changed the user interface to meet our customer’s needs and help them make well-informed decisions. T…

Dear Deriv Community, Clients are able to create a corporate or business account with us. Kindly contact us via Live Chat and we’ll help you through it. We’ll need the following information: Name of entity Certificate…

CFD trading is one of the most popular trade types, allowing you to trade numerous assets on a variety of markets with a fraction of the trade cost.

Deriv X is an exciting and highly customizable CFD trading platform that lets you organize your trading space the way you like it. To help you understand the platform better, we have prepared a detailed step-by-step vid…