Accounts

Helo Deriv community memebers, To view your commission earning, kindly follow the guide below: Login to your affiliate dashboard: Deriv.com - Login Click on the “Reports” tab at the top of the dashboard. Click on “Det…

Guideline for account reactivation You can reactivate your account by logging in with the registered email address and password. Click here to get started! However, this is only applicable if you have deactivated yo…

Hello to all members of the Deriv Community! Do you ever wonder how to open a Deriv account? Please note you can open only one account with one email and password to use across all Deriv platforms. Opening more tha…

Hello Deriv Community, Here is how you can get a detailed activity report of your referred clients: After signing in with your username and password, click the “Reports”’ tab. Filter by the plan type and choose the pr…

Hello Deriv Community members, Do you have any thoughts on how to change your home address on our platform? Allow us to share with you the steps to change your home address. Log in to your account here Go to y…

Dear Deriv Community, Clients are able to create a corporate or business account with us. Kindly contact us via Live Chat and we’ll help you through it. We’ll need the following information: Name of entity Certificate…

Affiliates Affiliate marketing is a partnership program where affiliates earn a commission from new referred clients who trade on our DTrader and DBot platforms. There are 3 types of Affiliate Commission Plans: 1. Rev…

Dear Members, You may close your account by visiting this link. Deriv Manage Account Settings > Close your account Before closing your account, please close all your open positions and withdraw all the funds in yo…

Dear members, If you’re facing issues with your trading account, platform, payment, or more, you can find helpful resources on our Contact Us page. However, if you need further assistance, you may contact our Customer …

Greetings Deriv Community, We would like to share that you can create an API token by clicking on the link: Deriv App | Deriv Give your token a name, select the scope, and click Create Here’s how you may gain benef…

Hi Deriv Community, We value your trust in Deriv and are committed to ensuring you have a secure P2P trading experience. :warning: Scammers are indeed getting more resourceful. Here are some tips for transacting safely…

Dear Members, Two-factor authentication is an extra layer of security designed to ensure that you’re the only person who can access your account. So, how to set up this security feature? Please, kindly go to the follow…

Hello Deriv Community, New clients can request to be tagged to an affiliate or introducing broker (IB). If you are new to Deriv and not tagged to any other affiliate/IB, contact us via live chat and give us the link yo…

Hello Deriv Community, Here are brief definitions for NFA, hits, and impressions: NFA, which stands for “newly funded account”, shows the number of new clients who have deposited into their Deriv CR accounts for the fi…

Hello Deriv Community, Are you a Deriv affiliate/IB and have problems logging in to your affiliate dashboard? Make sure you’re logging in with the correct username and password. If you’ve forgotten your password, don’…

Hello Deriv Community, If you’re registered as both an affiliate and a payment agent, you can choose your trading account to withdraw affiliate commissions. To avoid any complications, commissions paid to the Deriv acc…

Hello Deriv Community, Follow these steps to complete your Deriv account login: Click on Log In in our homepage. Enter your email address and your password. Once done, click the Log In button. Note: If…

Hello Deriv Community, Wondering what a cent account is? We’ll explain it in this post. A cent account is a trading account on which the balance is displayed in cents, and transactions are carried out in cents as well. …

Hello Deriv Community, The products offered in the EU countries are listed in the table below: Notes: Financial products = Forex, commodities, stocks, stock indices, and cryptocurrencies If you have any questions, …

Greetings Community Members, Following the title above, an affiliate can have two affiliate accounts in the Affiliate dashboard provided they have different commission plans and use a different username. For example: …

Hello Deriv Community, Have you ever had issues and contacted Deriv customer support through our Live Chat? Yes? Great! You are right. If you have any inquiries about the products, services, and/or anything about the p…

Hello Deriv Community members, Upon registering an account with Deriv, all you need is an email address and personal details like name, address, date of birth, and country of residence. While the email address is requi…

Dear Deriv Community members, Are there still markets where you can trade on Saturdays and Sundays? There are two markets that never sleep which you can trade on Deriv — synthetic indices and cryptocurrencies. Why tra…

Hello Deriv Community members, Are you a beginner who wants to try trading in any market? You might be afraid of doing mistakes while you trade and lose your funds, right? Here, we would like to share with you the comm…

Greetings all Deriv Community members, Do you ever encounter some issues when you try to make a deposit or withdrawal, try to execute a trade, or even when you try to log in to your account? Allow us to share some tips…

Greetings all Deriv Community members :smiley: As informed in the Terms and Conditions below, to register an account with us, a client should be over 18 years old. We do not accept underage clients creating accounts wit…

Hello Deriv Community members, If a deceased client’s active account has a pending balance, the account will remain dormant, and the balance rescinded if no relatives or heirs claim it. Required documentation for claims…

Greetings Deriv Community, Are you having trouble with your deposit after creating an account with us? Let us share with you the steps on how to make a deposit to your account. :wink: Log in to your account here …

Hello Deriv Community members, We would like to share with you how to check the balance of all your accounts registered with us. Log in to your account here At the top-right corner of your page, you can see the …

Dear Members, If you are wondering how to create a demo account with us, feel free to follow these steps :slight_smile: Visit deriv.com and click on the “Create free demo account” button. Then, key in your email addr…