Accounts

Guideline for account reactivation You can reactivate your account by logging in with the registered email address and password. Click here to get started! However, this is only applicable if you have deactivated yo…

Hello to all members of the Deriv Community! Do you ever wonder how to open a Deriv account? Please note you can open only one account with one email and password to use across all Deriv platforms. Opening more tha…

Here are the steps to change your home address on the Deriv platform: Log in to your account: Start by logging into your Deriv account using the provided link. Access your profile page: Navigate to your profile pag…

Are you interested in opening a corporate or business account with Deriv? Follow these simple steps and prepare the necessary documentation to get started. Step-by-Step Guide to Opening a Business Account: Contact Us:…

Affiliates Affiliate marketing is a partnership program where affiliates earn a commission from new referred clients who trade on our DTrader and DBot platforms. There are 3 types of Affiliate Commission Plans: 1. Rev…

Dear Members, You may close your account by visiting this link. Deriv Manage Account Settings > Close your account Before closing your account, please close all your open positions and withdraw all the funds in yo…

Dear members, If you’re facing issues with your trading account, platform, payment, or more, you can find helpful resources on our Contact Us page. However, if you need further assistance, you may contact our Customer …

Greetings Deriv Community, We would like to share that you can create an API token by clicking on the link: Deriv App | Deriv Give your token a name, select the scope, and click Create Here’s how you may gain benef…

Hi Deriv Community, We value your trust in Deriv and are committed to ensuring you have a secure P2P trading experience. :warning: Scammers are indeed getting more resourceful. Here are some tips for transacting safely…

Dear Members, Two-factor authentication is an extra layer of security designed to ensure that you’re the only person who can access your account. So, how to set up this security feature? Please, kindly go to the follow…

Hello Deriv Community, Follow these steps to complete your Deriv account login: Click on Log In in our homepage. Enter your email address and your password. Once done, click the Log In button. Note: If…

Hello Deriv Community, Wondering what a cent account is? We’ll explain it in this post. A cent account is a trading account on which the balance is displayed in cents, and transactions are carried out in cents as well. …

Hello Deriv Community, Have you ever had issues and contacted Deriv customer support through our Live Chat? Yes? Great! You are right. If you have any inquiries about the products, services, and/or anything about the p…

Hello Deriv Community members, Upon registering an account with Deriv, all you need is an email address and personal details like name, address, date of birth, and country of residence. While the email address is requi…

Dear Deriv Community members, Are there still markets where you can trade on Saturdays and Sundays? There are two markets that never sleep which you can trade on Deriv — synthetic indices and cryptocurrencies. Why tra…

Hello Deriv Community members, Are you a beginner who wants to try trading in any market? You might be afraid of doing mistakes while you trade and lose your funds, right? Here, we would like to share with you the comm…

Are you facing challenges with deposits, withdrawals, trades, or logging into your account? Before contacting our support team, try these quick troubleshooting steps: Use the Latest Chrome Browser: Ensure you’re using…

To join Deriv, clients must be over 18 years of age, as detailed in our Terms and Conditions. We do not permit accounts for individuals under 18. If an individual admits to being underage, we will request proof of ident…

Hello Deriv Community members, If a deceased client’s active account has a pending balance, the account will remain dormant, and the balance rescinded if no relatives or heirs claim it. Required documentation for claims…

Dear Members, If you are wondering how to create a demo account with us, feel free to follow these steps :slight_smile: Visit deriv.com and click on the “Create free demo account” button. Then, key in your email addr…

Hello Deriv Community members, Sometimes you would forget about the open position you made to your account. Fret not, you can check for the open position on your account by following the below steps: Log in to your a…

Dear Deriv Community members, Please be informed that the account created with us has the limitations set. Kindly follow the below steps to check on the account limits: Log in to your account here At the top pa…

Hello Deriv community members, We would like to share the steps to check your account’s login history. Log in to your account here At the top page, you can see the “Manage Account Setting” button as below scree…

Hello Deriv Community, As a payment agent, you are an independent exchanger. You can: Determine your commission per transaction, subject to our established thresholds. Promote your services to Deriv clients in your co…

Hello Deriv Community Members, Are you making the most of your earning potential with Deriv? Here’s how you can benefit: :glowing_star: Affiliate Commissions: Earn affiliate commissions every time your clients trade o…

Social login is a form of single sign-on using existing information from a social networking service such as Facebook, Apple ID, or Google, to sign in to a third-party website instead of creating a new login account spec…

Greetings Deriv Community :smiley: Are you new and interested in trading with us? But you do not know how to start or create an account with us? If the answers are all yes, fret not, you may check out the video below …

Duplicate accounts are two or more Deriv accounts owned by one client. As stated in our terms and conditions, a client can only create one Deriv account. You may find our Terms and Conditions here as stated below: 6.3.…

As an affiliate, you can generate several insightful reports from your affiliate account. This will help you track and optimize your campaigns. These are some of the available reports, as listed below: Hits & Impress…

Below are the individuals who can apply for Affiliate and IB: 1. Trading Experts Provide expert tips and opinions on online trading via a website, blog, YouTube channel, webinars, or other forms of digital media. 2. …