Accounts

Account Verification You do not need to verify your Deriv account unless prompted. If your account requires verification, we will contact you via email to initiate the process and provide you with clear instructions on how to submit your documents. Security & Safety It is client’s responsibility to maintain the security of their login details, any linked email address, and any personal computer or device on which the account is accessible (for example, by password protection, screen locking). Deriv shall not be held responsible for any unauthorised use of the account.

Topic	Replies	Views	Activity
Want to create multiple account with different currencies? Accounts Want to create multiple accounts with different currencies? You may create sub-accounts with all the available cryptocurrencies that are available on the platform but only one fiat account can be created. How to create…	6	9258	August 15, 2021
I forgot my Google/Facebook account password. How can I log in to my Deriv account? Accounts If you’ve forgotten your Google/Facebook account password, you can reset your Deriv account password to log in to your account. Once you have reset your password the social signup option will be removed from your profil…	3	4181	July 8, 2021
How can I close/deactivate my account? Accounts Before closing your account, please close all your open positions and withdraw all the funds in your account. Step 1: Close all open positions Go to the Open positions to close all open positions from your Deriv.com ac…	37	13065	November 21, 2021
ACCOUNT AND DOCUMENT VERIFICATION Accounts	2	437	December 5, 2021
Proof of identity upload Accounts	3	1189	November 26, 2021
Forgot user name Accounts	1	39	November 25, 2021
Problem with proof of address Accounts	7	78	November 23, 2021
Why Are UK Gaming Accounts Being Closed? Accounts	8	200	November 21, 2021
Referral link issue Accounts	1	509	November 21, 2021
Account verification process Accounts	4	304	November 19, 2021
real account activation Accounts	1	75	November 10, 2021
Reactivating my account ! Accounts	3	82	November 7, 2021
Identify document option is unable Accounts	5	327	November 7, 2021
Account dissapeard Accounts	0	46	November 7, 2021
Accounts Disappeared Accounts	0	45	November 7, 2021
My account disappeared Accounts	5	98	November 7, 2021
How do you upload your documents for verification? Accounts	3	305	November 5, 2021
Account can not verified Accounts	1	63	November 4, 2021
Contact support as Live Chat not working Accounts	6	1421	November 3, 2021
You've reached the limit for uploading your documents. What's is this Accounts	3	368	November 2, 2021
Change mon email Accounts	1	61	October 31, 2021
can't open a financial stp account without tax info Accounts	1	69	October 31, 2021
Document Authontification Accounts	0	82	October 30, 2021
When can I verify my account? Accounts	5	1396	October 29, 2021
auto exclusão Accounts	0	54	October 28, 2021
disabled accounts Accounts	1	273	October 25, 2021
my account is not verified Accounts	1	272	October 23, 2021
Why are UK accounts being closed? Accounts	0	83	October 22, 2021
problème de vérification Accounts	3	85	October 20, 2021
DEACTIVATED ACCOUNT Accounts	2	144	October 18, 2021

Deriv (Investments) Europe Ltd (W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta) is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union (licence no. IS/70156). It is also authorised and subject to limited regulation by the Financial Conduct Authority in the UK. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request.

Deriv (Europe) Limited, W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta, is licensed and regulated for synthetic indices by the Malta Gaming Authority (licence no. MGA/B2C/102/2000).

Deriv Investments (Europe) Ltd is authorised to deal on its own account and is both the manufacturer and distributor of its products.

This information is intended for Retail & Professional clients.

CFDs offered by Deriv Investments (Europe) Ltd are considered complex derivatives and may not be suitable for retail clients.They may be affected by changes in currency exchange rates; If you invest in this product you may lose some or all of the money you invest; The value of your investment may go down as well as up.
CFDs offered by Deriv Investments (Europe) ltd also come with a high risk of losing money rapidly due to leverage. 66% of retail investor accounts lose money when trading CFDs with Deriv Investments (Europe) ltd. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

+18 Icon Please trade responsibly. For more information about responsible trading please click here.