Accounts

Guideline for account reopening/reactivation You can reactivate your account on your own by logging in with the registered email address and password. Click here to get started right away! However, this is only appl…

Hello to all members of the Deriv Community! We would like to remind you that you may only open one account with an email and password and you may use this account on both our platforms, Deriv and Binary. Opening m…

Hello Deriv Community, Here is how you can get a detailed activity report of your referred clients: After signing in with your username and password, click the “Reports”’ tab. Filter by the plan type and choose the pr…

Hello Deriv Community members, Do you have any thoughts on how to change your home address on our platform? Allow us to share with you the steps to change your home address. Log in to your account here Go to yo…

Dear Members, If you are wondering on how to add the Deriv shortcut app, this article might help you :slight_smile: Android phones with google browsers will be able to add this “app” icon. Below is the steps. Open t…

Dear Deriv Community, Clients are able to create a corporate or business account with us. Kindly contact us via Live Chat and we’ll help you through it. We’ll need the following information: Name of entity Certificate…

Affiliates Affiliate marketing is a partnership program where affiliates will earn commission from new referred clients who trade on our DTrader, DBot, and Webtrader platforms. There are 3 types of Affiliate Commission…

Dear members, In order to know what kind of commission plan you’re under, you can sign in to your dashboard by using your username and password at the following link: Deriv.com - Login For a simple description, you may…

Dear Members, You may close your account by visiting the below link: https://app.deriv.com/account/closing-account Deriv Manage Account Settings > Close your account Before closing your account, please close all …

Greetings Deriv Community, We would like to share that you can create an API token by clicking on the link: Deriv App | Deriv Give your token a name, select the scope, and click Create Here’s how you may gain benefit …

Dear Beloved members, We value the trust you place in Deriv and we are committed to making your trading experience secure and fraud-free. :warning: Scammers are indeed getting more resourceful. Here are some tips for t…

Dear Members, Two-factor authentication is an extra layer of security designed to ensure that you’re the only person who can access your account. So, how to set up this security feature? Please, kindly go to the follow…

Hello Deriv Community, New clients can request to be tagged to an affiliate or introducing broker (IB). If you are new to Deriv and not tagged to any other affiliate/IB, contact us via live chat and give us the link yo…

Hello Deriv Community, Here are brief definitions for NFA, hits, and impressions: NFA, which stands for “newly funded account”, shows the number of new clients who have deposited into their Deriv CR accounts for the fi…

Hello Deriv Community, Are you a Deriv affiliate/IB and have problems logging in to your affiliate dashboard? Make sure you’re logging in with the correct username and password. If you’ve forgotten your password, don’…

Hello Deriv Community, Here is how you can receive your commission in your trading account if you have registered as both an affiliate and a payment agent with Deriv: Go to your Affiliate dashboard. Select the “Financ…

Hello Deriv Community, Follow the steps below to log in to your Deriv account: Go here to log in to your account. Enter your email address and your password. Once done, click the “Log in” button. Note: If …

Hello Deriv Community, In this post, we want to discuss the cent account. A cent account is a trading account on which the balance is displayed in cents, and transactions are carried out in cents as well. In other word…

Hello Deriv Community, The products offered in the EU countries are listed in the table below: Notes: Financial products = Forex, commodities, stocks, stock indices, and cryptocurrencies If you have any questions, …

Greetings Community Members, Following the title above, an affiliate can have two affiliate accounts in the Affiliate dashboard provided they have different commission plans and use a different username. For example: …

Hello Deriv Community, Have you ever had any issues and reached out to our contact support through Live Chat? Yes? Great! You are right. For any inquiries about the products, services, and/or anything about the platfor…

Hello Deriv Community members, Upon registering an account with Deriv, all you need is an email address and personal details like name, address, date of birth, and country of residence. While the email address is requi…

Greetings Deriv Community members, Do you have any thoughts on how to change your phone number on our platform? Here are the steps to change your phone number: Log in to your account here Go to your profile pa…

Dear Deriv Community members, Do you know there are still markets where you can trade on Saturdays and Sundays? There are two markets that never sleep which you can trade on Deriv — synthetic indices and cryptocurrenci…

Hello Deriv Community members, Are you a beginner who wants to try trading in any market? You might be afraid of doing mistakes while you trade and lose your funds, right? Here, we would like to share with you the comm…

Dear Community Members, We would like to share with you our official social media accounts on the available platforms. Facebook Deriv.com BeSquare by Deriv Instagram Deriv.com Deriv.com EU Deriv.com Español De…

Greetings all Deriv Community members, Do you ever encounter some issues when you try to make a deposit or withdrawal, try to execute a trade, or even when you try to log in to your account? Allow us to share some tips…

Hi Deriv Community Members, As part of the changes in our markets, We regret to inform you that we will be closing all clients’ accounts in the Cayman Islands. We highly value your loyalty towards us throughout these y…

Hi Deriv Community Members, As part of the changes in our markets, We regret to inform everyone that we will be restricting new signups for clients residing in Singapore & Jordan. We highly value your loyalty towards u…

Greetings all Deriv Community members :smiley: As informed in the Terms and Conditions below, to register an account with us, a client should be over 18 years old. We do not accept underage clients creating accounts wit…