Accounts
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Account Verification Process Timeframe |
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14 | 3155 | April 2, 2026 |
| Benefits to join Affiliate & Introducing Broker (IB) Programme |
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0 | 1239 | August 3, 2022 |
| Payment agents' commission rates |
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0 | 326 | February 9, 2023 |
| Phone Number Verification Update |
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0 | 789 | July 19, 2024 |
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Importance of Account Verification for Security and Compliance
Greetings from the Deriv Community! :blush: Account verification is a critical process that helps businesses confirm the authenticity and ownership of their clients’ details. This verification is essential not only for … |
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11 | 1299 | September 17, 2024 |
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Enhanced Due Diligence (EDD)
Enhanced Due Diligence (EDD) is an additional layer of checks performed on clients as determined necessary by the relevant department, following an extensive review. This process involves collecting further information a… |
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4 | 833 | October 16, 2023 |
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Tips to detect and avoid phishing attempts
Hello Deriv Community, Your online safety is important to us. With the rise in digital scams, we’d like to help you stop, spot, and report phishing attempts. Phishing is a cyberattack technique where scammers try to tri… |
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0 | 770 | October 5, 2023 |
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Account Authentication for MT5 accounts (BVI, Vanuatu, and Labuan)
Hello Deriv Community, With the recent update on the MT5 account creation, we are being more transparent about the counterparty a customer is signing up with. You can’t get more transparent than letting the customer cho… |
|
13 | 3137 | May 25, 2023 |
| Log in to your Deriv GO account |
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2 | 10770 | May 15, 2023 |
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The importance of Two-factor Authentication (2FA)
Hello Deriv Community :star_struck: Two-factor authentication (2FA) is an additional layer of security that helps protect your online accounts from unauthorized access by requiring a second factor beyond your password t… |
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0 | 928 | March 17, 2023 |
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Avoid Revenge Trading
Hi Deriv Community, It’s crucial to keep your emotions under control as market conditions constantly change. What is revenge trading? Revenge trading refers to a trader’s emotional response to a significant loss. It’s… |
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0 | 674 | November 14, 2022 |
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Do not upload unmasked card
Hi Deriv Community Members Part of certain verification processes will require us to verify your credit or debit card information. However, to adhere to the Data Protection policy, kindly refrain from uploading unmasked… |
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0 | 630 | October 26, 2022 |
| Verification of Proof Identify and proof of address |
|
16 | 2584 | September 25, 2022 |
| Meu limite de saque está bloqueado. Como liberar novo saque? |
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0 | 394 | September 5, 2022 |
| How can I change my fiat account after I have made deposits ? |
|
1 | 487 | August 23, 2022 |
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Spot the scammer, avoid a scam!
Dear Members, We want to ensure you are able to identify a scammer when you are contacted or faced with one. Scammers are getting very skillful and each of us needs to be vigilant. Here are some ways to spot a scammer: … |
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0 | 812 | August 17, 2022 |
| Exclusão de conta Deriv. |
|
2 | 466 | August 18, 2022 |
| Inaccessibility to account |
|
3 | 668 | August 9, 2022 |
| Cuban account verification |
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2 | 571 | August 4, 2022 |
| https://app.deriv.com/account/proof-of-identity |
|
3 | 3031 | August 3, 2022 |
| Akun verifikasi tertolak |
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1 | 461 | August 1, 2022 |
| DEACTIVATED ACCOUNT |
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10 | 1407 | July 27, 2022 |
| Cashier Blocker |
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3 | 1054 | July 26, 2022 |
| Funding Account Using Different Currencies |
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1 | 1250 | July 22, 2022 |
| Authentification de compte |
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1 | 905 | July 20, 2022 |
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Trading limits and Self-exclusion
Dear members, Online trading is exciting, but it can be addictive. Deriv provides you with the opportunity to either self-exclude or set limits on your trading activities on this website. YOU CAN: Limit the amount of… |
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0 | 1280 | July 7, 2022 |
| leaverage |
|
0 | 471 | July 14, 2022 |
| i have 0 transfers left for today |
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1 | 468 | July 13, 2022 |
| Account can not verified |
|
4 | 1374 | July 10, 2022 |
| Sorry, we couldn’t find any results matching 'I’ve been using this broker for years now I’ve never faced this experience I’ve made a mistake by put my second name that’s doesn’t appear on my IDENTITY can we remove “Siyabonga “ please I’m still willing to |
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1 | 446 | June 28, 2022 |