Accounts Account Verification
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Have you verified your account?
Hello Deriv Community, You would have received an email from us recently, requesting the completion of your account verification process. This is highly encouraged to have a seamless trading experience. We have enabled… |
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2 | 1472 | February 29, 2024 |
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The Importance of Account Authentication
Greetings Deriv Community members :wink: Account verification helps businesses verify the validity and ownership of clients’ details. This can be done due to regulatory requirements, to avoid errors or fraud. An ID che… |
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10 | 954 | February 10, 2023 |
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Account Authentication for MT5 accounts (BVI, Vanuatu, and Labuan)
Hello Deriv Community, With the recent update on the MT5 account creation, we are being more transparent about the counterparty a customer is signing up with. You can’t get more transparent than letting the customer cho… |
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14 | 2808 | May 25, 2023 |
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Customer Due Diligence (CDD)
CDD refers to ‘Customer Due Diligence’ which is the first layer of Know Your Customer. Measures were undertaken to collect personal information such as full name, date of birth, citizenship, and residential address (sign… |
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1 | 679 | June 24, 2022 |
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Enhanced Due Diligence (EDD)?
EDD refers to ‘Enhanced Due Diligence’. This is the second layer of authentication checks that will be done on any clients decided by the relevant department after a thorough examination is done. Further information and … |
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5 | 775 | October 16, 2023 |
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Account Authentication Requirement
Greetings to all Deriv Community, Following the title above, allow us to share with you the account authentication requirement. Identification - Collection of personal information to identify who the client is, ie: si… |
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3 | 1309 | August 18, 2022 |
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Account Verification Process Timeframe
Greetings Deriv Community :slight_smile: Are you waiting too long for your account to be verified after submitting the required documents? Kindly be informed that the timeframe process for your account to be verified i… |
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13 | 2630 | March 11, 2023 |
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Cashier Locked for DAYS
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4 | 97 | July 2, 2024 |
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VERIFICACIÓN DOMICILIO
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3 | 245 | June 25, 2024 |
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Document failed
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3 | 220 | May 21, 2024 |
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Withdrawal /verification issues
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9 | 559 | May 19, 2024 |
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Verification In LATAM countries
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1 | 129 | April 23, 2024 |
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Akkaunt block
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1 | 150 | March 28, 2024 |
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proof of address for students
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4 | 291 | March 15, 2024 |
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verificación de cuenta
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1 | 302 | March 4, 2024 |
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Proof of address deriv
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2 | 1430 | February 21, 2024 |
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Address verification from Russia
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3 | 213 | February 19, 2024 |
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Account address verification
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2 | 572 | February 19, 2024 |
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Proof of Address keep Failing
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7 | 1197 | February 18, 2024 |
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No puedo verificar mi cuenta
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2 | 344 | February 7, 2024 |
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Verification my account
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1 | 444 | June 10, 2023 |
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trying to verify my account SOLVE solucionado!!! Thank you deriv
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1 | 475 | November 21, 2023 |
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VERIFICATION TAKING TOO LONG
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4 | 719 | November 1, 2023 |
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Proof of address verification
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5 | 1654 | October 31, 2023 |
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Address verify
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3 | 1216 | October 31, 2023 |
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Verify address
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1 | 347 | October 21, 2023 |
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Address verify my account
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1 | 383 | October 21, 2023 |
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proof of adress and identify
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6 | 962 | April 11, 2023 |
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My verification abandoned
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3 | 638 | March 29, 2023 |
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Prove of address
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3 | 405 | March 28, 2023 |