Accounts Account Verification
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Customer Due Diligence (CDD)
CDD refers to ‘Customer Due Diligence’ which is the first layer of Know Your Customer. Measures were undertaken to collect personal information such as full name, date of birth, citizenship, and residential address (sign… |
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1 | 69 | June 24, 2022 |
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Enhanced Due Diligence (EDD)?
EDD refers to ‘Enhanced Due Diligence’. This is the second layer of authentication checks that will be done on any clients decided by the relevant department after a thorough examination is done. Further information and … |
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1 | 63 | June 16, 2022 |
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Account authentication
Greetings to all Deriv Community, Following the title above, allow us to share with you the account authentication requirement. Identification - Collection of personal information to identify who the client is, ie: si… |
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1 | 114 | June 16, 2022 |
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Account Verification Process Timeframe
Greetings Deriv Community :slight_smile: Are you waiting too long for your account to be verified after submitting the required documents? Kindly be informed that the timeframe process for your account to be verified i… |
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5 | 226 | July 29, 2022 |
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The Acceptable Documents for the Proof of Address
Types of Proof of Address documents that are acceptable: :fast_forward: Utility bills: water, gas, electricity, landline phone, broadband internet TV monthly subscription bills, mobile bills, or any other “house” bill… |
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3 | 256 | May 31, 2022 |
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Document needed to unlock the account
You can only use bank accounts and e-wallets registered under your own name. Using a payment method that is not yours is strictly prohibited. If you do so, your Deriv account cashier will be locked. In case your cashier … |
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3 | 282 | March 31, 2022 |
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verify account problam
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27 | 2503 | August 7, 2022 |
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Verification not successful everytime
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0 | 9 | August 7, 2022 |
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Cuban account verification
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2 | 10 | August 4, 2022 |
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Akun verifikasi tertolak
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1 | 10 | August 1, 2022 |
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Authentification de compte
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1 | 188 | July 20, 2022 |
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Verification account
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1 | 26 | July 20, 2022 |
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My verification abandoned
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1 | 39 | July 7, 2022 |
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My account till now has not been verified
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1 | 51 | July 7, 2022 |
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Sorry, we couldn’t find any results matching 'I’ve been using this broker for years now I’ve never faced this experience I’ve made a mistake by put my second name that’s doesn’t appear on my IDENTITY can we remove “Siyabonga “ please I’m still willing to
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1 | 33 | June 28, 2022 |
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verificação da conta
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1 | 28 | June 28, 2022 |
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Documents required to age-verify your account
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0 | 130 | May 26, 2022 |
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Multiple Address Verification Documents Not Accepted
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3 | 173 | May 16, 2022 |
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verificaçao do endereço
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0 | 79 | May 2, 2022 |
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Verifikasi Akun CR453475
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3 | 259 | April 2, 2022 |
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Verification trouble
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1 | 242 | February 7, 2022 |
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I need to authentic my account but the limit exceeded
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10 | 1278 | January 7, 2022 |