Accounts
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| verivy personal data |
|
2 | 792 | June 28, 2022 |
|
Customer Due Diligence (CDD)
CDD refers to ‘Customer Due Diligence’ which is the first layer of Know Your Customer. Measures were undertaken to collect personal information such as full name, date of birth, citizenship, and residential address (sign… |
|
0 | 729 | June 23, 2022 |
| Cannot use my account on desktop, only on mobile |
|
1 | 763 | June 20, 2022 |
| Can’t load into my account |
|
4 | 756 | June 13, 2022 |
| Document Authontification |
|
2 | 726 | June 9, 2022 |
| Multiple Address Verification Documents Not Accepted |
|
3 | 1114 | May 16, 2022 |
| Verificación |
|
1 | 943 | May 14, 2022 |
|
Protect Your Own Device
To protect your account data, it is solely your responsibility to take the following precautions and educate yourself on other security measures you can take: 2.1.7.1. Do not send or receive private information unless y… |
|
0 | 989 | May 12, 2022 |
| Proof of residency |
|
0 | 579 | May 4, 2022 |
| Need help |
|
2 | 904 | May 4, 2022 |
| verificaçao do endereço |
|
0 | 678 | May 2, 2022 |
| Identify document option is unable |
|
12 | 1345 | April 29, 2022 |
| Country of residence filled in wrong |
|
1 | 810 | April 21, 2022 |
| Withdrawal through Agent even though i did not deposit through him. |
|
3 | 721 | April 21, 2022 |
| Can Account Manager Change my password or withdraw my funds? |
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1 | 2158 | April 21, 2022 |
| Cambiar el apalancamiento |
|
0 | 568 | April 14, 2022 |
| Заблокирована касса |
|
0 | 709 | April 12, 2022 |
| Is it possible to create multiple MT5 real accounts? |
|
2 | 4828 | April 11, 2022 |
|
To remove the Two-Factor Authentication - (2FA)
Dear Members of the Deriv Community, Two-factor authentication is an extra layer of security designed to ensure that you’re the only person who can access your account, even if someone knows your password. You will nee… |
|
0 | 6202 | April 8, 2022 |
| Account not showing |
|
2 | 746 | April 3, 2022 |
| LEASE |
|
1 | 1051 | January 25, 2022 |
| Deposits are locked |
|
2 | 1779 | March 15, 2022 |
| can you please restore my account im unable to access it |
|
1 | 541 | March 9, 2022 |
| Verify my account |
|
2 | 1186 | March 8, 2022 |
| LIVE CHAT / SUPPORT EMAIL |
|
1 | 2348 | March 8, 2022 |
| How I can delete my account permanent? |
|
0 | 771 | March 7, 2022 |
| He superado el límite de intentos de depósito |
|
2 | 927 | March 2, 2022 |
| Customizing My Account |
|
1 | 780 | February 24, 2022 |
| My account ís closed due to being inactive and i want it activated back |
|
3 | 1571 | February 24, 2022 |
| Talk to and agent |
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6 | 991 | February 24, 2022 |