Identify document option is unable

After creating account, I want to identify my documents but the option is not working??

1 Like

Please l am unable to edit my DP2P profile

My account is been blocked

Somebody please help me verify my identity in order to be able to deposit via zingpay😭

5 Likes

my identity is blocked someone help me open it

Can somebody help me, too.
I sent my documents but no response.
I used to deposit via Zingpay, now my proof of address is no yet verified but I sent it to.
1-3 days turned to 1-12 days…
Can you help me ?

1 Like

Hi alodial-advance-1,

Please, note that authentication is usually not required, but for some cases, you’ll need to complete identity and address verification. Kindly reach out to us via LiveChat and we will assist you to check if your account needs to be authenticated.

We hope this message finds you well. Thank you!

Hi belfast-acreage-2, please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.
Thank you!

Hi bunnias-accords-2,
Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We’ll work with you to resolve your issues as quickly as possible.
Thank you!

Hi bumbler-acquiet-2,

Kindly refer to the response below. Thank you!

Hi alebush-acronyx-2,

Kindly refer to the response below. Thank you!

Hi clauber-acnodes-2,

Kindly refer to the response below. Thank you!

KINDLY ASSIST ME WITH PROOF VERICATION