Payments & Transactions

Hi Deriv Community Members, :bulb: Good news, MiFinity E-voucher is available for deposit however it is only available for the USD fiat currency account. Here are the steps on how to deposit using the MiFinity e-vouc…

Hi Deriv Community Members, :bulb: If your deposit is unsuccessful and your funds have been deducted from your end. No worries, you can contact us for further assistance. Before that, kindly ensure that you have all …

Hi Deriv Community Members, :bulb: You can always check the successful withdrawals on your statement page. However, for fiat accounts, do you know that you can also view/check the pending, processed, and even canceled/r…

Hi Deriv Community Members, :bulb: OnlineNaira is an E-wallet payment method. Now you can make instant deposits with your local OnlineNaira e-wallet with a minimum deposit of 10 USD. Here are the steps on how to depo…

Hi Deriv Community Members, :bulb: Tether is a blockchain-enabled platform designed to facilitate the use of fiat currencies in a digital manner. But do you know what is the difference between eUSDT and USDT ? eUSDT …

Hi Deriv Community Members, :bulb: AstroPay is an online payment service and you can fund your accounts using Astropay e-wallets, gift cards, vouchers, or digital cards. We offer different banks and payment methods f…

Hi Deriv Community Members, :bulb: Now you can easily contact us for crypto inquiries. Kindly follow the steps below on how to contact us for crypto inquiries : Step 1 : Click on the LiveChat icon and start the chat S…

Hi Deriv Community Members, :bulb: If you have exceeded the limits for the deposit or withdrawal via the payment agent as per the screenshot above. Please note that you are required to wait for the system to reset th…

Hi Deriv Community Members, :bulb: Here are the steps on how to deposit using 10 coins payment method ? Step 1 : Please enter the amount you would like to deposit Step 2 : Once you have entered the deposit amount…

Hi Deriv Community Members, Did you deposit using 1ForYou Voucher but are unable to find the same payment method in your withdrawal section? Please be informed that 1ForYou Voucher is not available for withdrawal. We h…

Hi Deriv Community Members, :bulb: MiFinity is an E-wallet payment method and it is only available for the USD fiat currency account. The minimum deposit limit is 10 USD per transaction The maximum deposit limit is 1…

Hi Deriv Community Members, :bulb: Please be informed that the conversion rate for Coinspaid is set by the wallet provider therefore it might be different from the real market conversion rate as it is set by the Coins…

Hi Deriv Community Members, :bulb: We regret to inform you that we have temporarily disabled/removed the DirectBankingNGA payment method from our platform. Thus, if you have used the DirectBankingNGA payment method t…

Hi Deriv Community Members, :bulb: Here is the guideline on how to withdraw the funds using 10 coins payment method Step 1 : Select withdrawal and click on request authentication email. Step 2 : You will receive a …

Hi Deriv Community Members, :bulb: SolidPyco is an E-wallet payment method and it is only available for Nigerian clients. The supported fiat currency account is USD only. The minimum deposit limit is 10 USD per tran…

Hi Deriv Community Members, :bulb: Good News :tada: ! We have added a new payment method called 10 coins. It is our new payment method where you will make a deposit using crypto (BSV, BTC, ETH, LTC, TRX, USDT (ERC20 …

Hi Deriv Community Members, :bulb: Here are the steps on how to withdraw cryptocurrency from your crypto account : Step 1 : Log in to your Deriv crypto account and click on the cashier. Step 2 : Select withdrawal an…

Hi Deriv Community Members, :bulb: Here are the steps on how to deposit using cryptocurrencies to your crypto account : Step 1 : Log in to your Deriv crypto account and click on cashier. Step 2 : Select deposit and …

Hi Deriv Community Members, :bulb: We regret to inform you that we have permanently disabled/removed the DragonPhoenix payment method from our platform. Thus, if you have used the DragonPhoenix payment method to fund…

Hi Deriv Community Members, :bulb: We regret to inform you that we have temporarily disabled/removed the NganLuong payment method from our platform. Thus, if you have used the NganLuong payment method to fund your ac…

Hi Deriv Community Members, :bulb: Directa24/D24Bank Transfer is an Online Bank Transfer payment method. Here are the steps on how to deposit using Directa24/D24Bank Transfer payment method : Step 1 : Choose Manual …

Hi Deriv Community Members, :bulb: DragonTeach via UPI is a local bank transfer payment method. Here are the steps on how to make a deposit using DragonTech Step 1 : Log in to your real Deriv account and click on th…

Hi Deriv Community Members, :bulb: Here are the steps on how to make a deposit using VISA Card Step 1 : Log in to your real Deriv account and click on the Cashier page. Step 2 : Click on Deposit and select Credit & …

Hi Deriv Community Members, :bulb: Here are the steps on how to deposit using Coinspaid XRP (Ripple) ? Step 1 : Choose XRP (Ripple) Coinspaid from your cashier Step 2 : Please enter the amount you would like to depo…

Hi Deriv Community Members, :bulb: ZingPay is an online banking website where you can choose your preferred bank to deposit your funds. Here are the steps on how to deposit using ZingPay payment method : Step 1 : Ch…

Hi Deriv Community Members, :bulb: Paylivre is an E-wallet payment method. Here are the steps on how to deposit using Paylivre payment method : Step 1 : Choose Paylivre payment method from your cashier Step 2 : Kin…

Hi Deriv Community Members, :bulb: It is our payments policy that you would need to withdraw the same method that you have deposited. However, it depends on your payment methods. If your payment method is not available…

Hi Deriv Community Members, :bulb: Please be informed that we will process any withdrawal request within 24 hours timeframe from our end and it is also subject to your payment method and your account status. If you r…

Hi Deriv Community Members, :bulb: Here is the guideline on how to transfer your funds from DMT5/Deriv X to fiat/crypto account and vice versa. Kindly visit your cashier page via this link Deriv App | Deriv to trans…

Hi Deriv Community Members, :bulb: Please be informed that Proof of Identity verification is now required in order to deposit using ZingPay. Thus, kindly upload your Proof of Identity via this link Deriv App | Deriv …