Deposit & Withdrawal

Your deposits and withdrawals will be processed within one business day (Monday to Friday, 9:00 am–5:00 pm GMT+8) unless stated otherwise. Please note that your bank or money transfer service may require additional time…

This usually happens to clients who are depositing with us for the first time using their credit card. You will need to contact your respective bank to authorise transactions with us, ‘Deriv’. If that doesn’t work, you…

Payment agent activation Did you use the same method to deposit (payment agent)? If yes, you should be able to withdraw using the same method. We always encourage our clients to deposit and withdraw using the same met…

Exceeded the number of deposit? If you have attempted a few unsuccessful deposits and received this error stating you have exceeded your deposit limit, we will advise you to try after an hour. This is due to multiple t…

Our list of supported payment methods includes bank wire, credit and debit cards, e-Wallets, and cryptocurrencies, you may view it at this link; https://deriv.com/payment-methods/ You can also manage your funds through …

One of the most common reasons is because you are attempting to deposit using a different client’s payment account (bank cards, eWallets, etc). Sharing of payment method is prohibited, hence, if the account you are tryi…

If you prefer to deposit and withdraw via a Payment Agent, you would be not able to use the other payment methods. This is because the feature will auto-disable when you use a different payment method for deposit. Henc…

You may withdraw the free bonus amount once you have exceeded an account turnover of 25 times the bonus amount value. This is explained in our Terms & Conditions in detail: https://deriv.com/funds-and-transfers.pdf You…

You can lift your withdrawal limits by authenticating your account. Below are the documents required; Proof of Identity Proof of Address A picture of yourself To view your current withdrawal limits, please go to Sett…

You can deposit or withdraw a minimum of USD/EUR/GBP/AUD 5 via an e-Wallets. Other payment methods have different limits. Nevertheless, if you would prefer to have no minimum limit for deposits, you may use any of our …

Did the token/verification link show as expired? This problem might be a result of clicking on the ‘Withdraw’ button multiple times. Try the process once again and click on the latest verification link sent to your ema…