One of the most common reasons is because you are attempting to deposit using a different client’s payment account (bank cards, eWallets, etc). Sharing of payment method is prohibited, hence, if the account you are tryi…
|55||12436||June 3, 2021|
Your deposits and withdrawals will be processed within one day. Please note that your bank or money transfer service may require additional time to process your request. You may click here to view the processing time f…
|98||20295||June 14, 2021|
Payment agent activation Did you use the same method to deposit (payment agent)? If yes, you should be able to withdraw using the same method. We always encourage our clients to deposit and withdraw using the same met…
|27||8674||June 11, 2021|
Our list of supported payment methods includes bank wire, credit and debit cards, e-Wallets, and cryptocurrencies, you may view it at this link; https://deriv.com/payment-methods/ You can also manage your funds through …
|16||2742||April 12, 2021|
This usually happens to clients who are depositing with us for the first time using their credit card. You will need to contact your respective bank to authorise transactions with us, ‘Deriv’. If that doesn’t work, you…
|61||12874||March 24, 2021|
Exceeded the number of deposit? If you have attempted a few unsuccessful deposits and received this error stating you have exceeded your deposit limit, we will advise you to try after an hour. This is due to multiple t…
|3||1812||September 21, 2020|
If you prefer to deposit and withdraw via a Payment Agent, you would be not able to use the other payment methods. This is because the feature will auto-disable when you use a different payment method for deposit. Henc…
|3||2722||August 26, 2020|
You may withdraw the free bonus amount once you have exceeded an account turnover of 25 times the bonus amount value. This is explained in our Terms & Conditions in detail: https://deriv.com/funds-and-transfers.pdf You…
|1||577||August 10, 2020|
You can lift your withdrawal limits by authenticating your account. Below are the documents required; Proof of Identity Proof of Address A picture of yourself To view your current withdrawal limits, please go to Sett…
|1||1400||August 10, 2020|
You can deposit or withdraw a minimum of USD/EUR/GBP/AUD 5 via an e-Wallets. Other payment methods have different limits. Nevertheless, if you would prefer to have no minimum limit for deposits, you may use any of our …
|1||1175||August 10, 2020|
Did the token/verification link show as expired? This problem might be a result of clicking on the ‘Withdraw’ button multiple times. Try the process once again and click on the latest verification link sent to your ema…
|1||673||August 10, 2020|
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Deriv (Investments) Europe Ltd (W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta) is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union (licence no. IS/70156). It is also authorised and subject to limited regulation by the Financial Conduct Authority in the UK. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request.
Deriv (MX) Ltd, Millennium House, Level 1, Victoria Road, Douglas IM2 4RW, Isle of Man, is licensed and regulated in Great Britain by the Gambling Commission under account no. 39172 and by the Gambling Supervision Commission in the Isle of Man.
Deriv (Europe) Limited, W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta, is licensed and regulated for synthetic indices by the Malta Gaming Authority (licence no. MGA/B2C/102/2000), by the Gambling Commission for clients in Great Britain under account no. 39495, and by the Revenue Commissioners for clients in Ireland (licence no. 1010285).
Deriv Investments (Europe) Ltd is authorised to deal on its own account and is both the manufacturer and distributor of its products.
This information is intended for Retail & Professional clients.
CFDs offered by Deriv Investments (Europe) Ltd are considered complex derivatives and may not be suitable for retail clients.They may be affected by changes in currency exchange rates; If you invest in this product you may lose some or all of the money you invest; The value of your investment may go down as well as up.
CFDs offered by Deriv Investments (Europe) ltd also come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading CFDs with Deriv Investments (Europe) ltd. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
Please trade responsibly. For more information about responsible trading please click here.