Deriv P2P order cancellation

Hello Deriv Community,

You can cancel your Deriv P2P orders under the following circumstances:

Buyer: If you’re the buyer, you can cancel an order only when it is active and still in the pending stage (you have not confirmed payment yet).

Seller: If you’re the seller, you can’t cancel the order.

If you have any questions, please contact us via live chat or WhatsApp.

Hello, I made a deposit of 10 dollars and my money still hasn’t arrived< I need a solution for my urgent problem.

Dear @brooked-adultly-2, thank you for joining our community! We are sorry to hear this. To assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Kindly delete your attachment to protect your data.