Hi Deriv Community Members, 
Things you need to be aware of when you are going to withdraw using crypto.
Do not enter an address linked to an ICO purchase or crowd sale. If you do, the ICO tokens will not be credited to your account.
What is ICO: An initial coin offering (ICO) is an unregulated means by which funds are raised for a new cryptocurrency venture.
What you should do: Please ensure you are using the correct crypto address generated by your verified crypto wallet provider.
Please note that your maximum and minimum withdrawal limits aren’t fixed. They change due to the high volatility of cryptocurrency.
What you should do: Please check your crypto balance and the minimum withdrawal in the crypto cashier before you proceed to withdraw.
Please note that this information is included in our cashier page upon crypto withdrawal.
Hope this information helps
If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.