Chipper Cash Deposit Guideline

Hi Deriv Community Members, :bulb:


Chipper Cash is an e-wallet system payment method that is available to Nigeria clients.Here are the steps on how to deposit using the Chipper Cash payment method :

Step 1 : Log in to your Deriv account and click on the cashier.

Step 2: Select the Chipper Cash payment method to deposit


Step 3: Enter your Chipper Tag details, the tag will be verified and should return your full name as registered on Chipper Cash. And you need to enter the amount that you wish to deposit and click on “Next”


Step 4: Check your mobile phone to approve the payment to the merchant. You will receive a notification from Chipper to either Decline or Approve the transaction. This can only be approved within your Chipper Cash App.

Step 5: Once you have Approved the payment within the Chipper Cash App, you will see the "Approved" message and the amount will be debited from your Chipper wallet.

Step 6 : You will then see the transaction as pending in your Deriv account. Your funds will be available in your account as soon as confirmed.

Hope this information helps :bulb:

If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.

Good day
After going through all this on chipper cash deposit guideline, I made deposit of 998usd after sometime my usd was reduced to 564.
Please I need explanation and also I want to know why I can’t make withdrawal

Dear @aunties-acronyc-2 , thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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