General Deposit Guideline

Hi Deriv Community Members, :bulb:

Here are the steps on how to deposit into your account :

Step 1 : Log in to your Deriv account and click on Cashier.

Step 2 : Select your preferred payment method to deposit.

Step 3 : Enter the amount that you wish to deposit and click on “Next”

Step 4 : Your transaction will open in a new window.

Step 5 : You’ll need to use your payment method’s credentials to log in and complete the transaction.

Step 6 : You will then see the transaction as Pending. Your funds will be available in your account as soon as confirmed.

Step 7 : You’ll be able to view the successful deposit in your Deriv account statement.

Hope this information helps :bulb:

If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.

1 Like


this is what i get

Dear @chewing-acetars-2, we believe this error is coming from your internet connection therefore please check your network connection and try again. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

Online trading with Deriv | Simple. Flexible. Reliable.