General Deposit Guideline

Payments & Transactions
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Hi Deriv Community Members, :bulb:

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Here are the steps on how to deposit into your account :

Step 1 : Log in to your Deriv account and click on the cashier.

Step 2 : Select your preferred payment method to deposit

Step 3 : Enter the amount that you wish to deposit and click on “Next”

Step 4 : Click the button below to continue with your transaction. Your transaction will open in a new window.

Step 5 : You need to use your payment method credential to login and fill up the required details to complete the transaction

Step 6 : You will then see the transaction as pending. Your funds will be available in your account as soon as confirmed.

Step 7 : You can view the successful deposit in your Deriv account statement.

Hope this information helps :bulb:

If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.

1 Like
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this is what i get

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Dear @chewing-acetars-2, we believe this error is coming from your internet connection therefore please check your network connection and try again. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

Online trading with Deriv | Simple. Flexible. Reliable.