Proof of verification

I want to make a deposit using the Zingpay method but I need to send documents to verify my account. How do I do this? Help!

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I also would like to know how I can verify

Go to settings (profile) and click on Authentication and send your id, passport or driver’s license.

I can’t find an option to “authenticate” on my settings. How can I verify if I want to use Zingpay?

ITS CRAP I DID THAT STILL SAYS. You do not need to authenticate your account at this time.
We will inform you when your account needs to be authenticated.

WE ARE IN THE SAME BOAT AND THIS IS A PROBLEM MOSTLY FOR US IN SOUTH AFRICA

Hi, I have sent my address document, but no one has verified it, I have tried trying to contact you on live chat, but can’t, can someone help me please