Dear members, In order to know what kind of commission plan you’re under, you can sign in to your dashboard by using your username and password at the following link: Deriv.com - Login For a simple description, you may…

Dear members, Here are the Frequent Asked Questions when it comes to Affiliates: 1. Can I register my account under my own affiliate link? No, you can not register or create your own account under/using your own affi…

Dear members of the community, This article is mainly for Payment Agents that provide third-party payment services on our platform. Do take note that you are now able to have 2 Deriv Accounts to keep your business and …

Dear members, To receive the full amount on P2P, you are able to use the funds deposited via bank transfer or any available deposit methods listed on our website except for credit and debit cards (including Maestro and …

Dear members, You are able to save your Payments Methods permanently. How to do it? You may refer to the steps below: Sign in to your Deriv.com account Click on Profile below on the screen Click on Settings …

Dear members, You are able to save your Payments Methods permanently. How to do it? You may refer to the steps below: Log in to your Deriv.com account Click on Cashier Click on the Deriv P2P Click on My pr…

Dear members, You are able to save your Payments Methods permanently. How to do it? You may refer to the steps below: Sign in to your Deriv.com account Click on Profile below on the screen Click on Settin…

Dear members, You are able to save your Payments Methods permanently. How to do it? You may refer to the steps below: Log in to your Deriv.com account Click on Cashier Click on the Deriv P2P Click on My pr…

Hello to all members of the communities, After creating your account, you’ll have a limit of 10 000 USD for CR accounts (non-European). This limit is for accumulative withdrawals. When you are close to reaching your…

Dear communities, To delete Ad(s) from the Mobile, you may follow these steps. Go to the “My Ads” section Click on the “3 dots” on the desired order that needs to be deleted. Then, a popup box would appear prompting …

Dear members, PIP refers to “Percentage in Point”. It will be determined by the digits in the MT5 market details and description. Example: VL75 digits = 2 => 1 PIP = 0.01 EURGBP digits = 5 => 1 pip = 0.00001 …

Dear members, Here is what to do if you are facing Paylivre’s Error “user not found” You will need to click on the “email” field option and edit the email address to match with the same one used to create the Payliv…

Dear members of the community, Here is a brief introduction regarding one of our payment method AstroPay is a digital wallet. In order to deposit with Astropay, you will need to have an AstroPay account connected to a …

Dear members of community, If the status of the withdrawal request is Requested, you can cancel the withdrawal request from your end and we can guide you how to do that. Guide to canceling withdrawal request via webpag…

Dear community, Kindly take note of the transaction processing time from our end :smile: Deposit Most of the deposit methods are instant except for Cryptocurrency which occasionally may take a few hours or sometimes e…

Dear community, Note that we will request proof of ownership in case there is sharing payment method detected in your account. Thus, this is the proof of ownership for OnlineNaira. The Proof of Ownership for OnlineNair…

Here is the type of dispute you may raise to us: If the buyer is not paid If the buyer is underpaid When the seller does not release the order Issues related to Completed order If the 1-hour waiting time h…

Here is what should you know regarding your Deriv P2P balance :bulb: Please note that we don’t accept credit and debit cards (including Maestro and Diners Club), ZingPay, Skrill, Direct Banking Nigeria, and Neteller for…

Here the common questions about Deriv P2P that could help you :smile: 1. Can I sell crypto on Deriv P2P? No, P2P is offered only in USD currency 2. Can another person have the same Deriv P2P Nickname? No, nicknames a…

Dear members! If you wish to delete your Deriv P2P ads/adverts, you may follow the step below; Go to your Deriv P2P cashier Deriv App | Deriv on the “My Ads” section. Note that ads can only be deleted if there are no…

With DP2P, Deriv peer-to-peer exchange service, you can easily make deposits and withdrawals into your Deriv account. Buy or sell Deriv credits in exchange for your local currency or any other supported fiat or digital …

Dear members, Here is a piece of brief information on how Deriv P2P works :smile: Step 1: Find the right ad or create your own (Buy or Sell) Step 2: Settle the payment Step 3: Complete the exchange For more infor…

Dear members of Deriv Community, If you have some difficulty making the login to your MT5 account, please check some useful answers below. How do I find my MT5 login details? At our websites, use the information in th…

If you have some difficulty making the login to your MT5 account, please check some useful answers below. How do I find my MT5 login details? At our websites, use the information in the MT5 dashboard: for real accou…

Dear members, If you are facing any difficulties, you may find more information at our Contact Us page However, if you need further assistance, you may contact our Customer Support team via LiveChat. You may find the L…

Hello to all! :grin: The minimum crypto withdrawal amount for Bitcoin (BTC), Litecoin (LTC), USD Coin (USDC), Tether ERC20 (eUSDT), Tether Omni (USDT), and Ethereum (ETH) are flexible. BTC, LTC, USDC, eUSDT, USDT, a…

Dear members, The internal transfer limits for accounts are as follows: FIAT to CRYPTO : 10 times per day at max USD 5000 per transaction CRYPTO to FIAT : 10 times per day at max USD 5000 per transaction. MT5 to Deri…

Dear members, If have you made a deposit and it is not successful but was debited from your wallet/card, do not panic. You may contact our Customer Support team via LiveChat and provide us with proof of transfer of the …

Guideline for account reopening / reactivation You can reactivate your account on your own by logging in with the registered email address and password. Click here to get started right away! However, this is only ap…

Hello to all members of the Deriv Community! We would like to introduce you to our Deriv Go Application. Here is what you should know! Deriv GO is our mobile app for trading. It was launched at the beginning of Febr…