Dear members of the community, A payment agent ( PA ) is an exchanger that acts as an intermediary between the client and Deriv. The purpose of PA is to assist clients who cannot deposit using the payment methods that a…

Dear Beloved Members, Online trading can be confusing, especially for beginners. A demo account can help you with the aspects of trading, including: The importance of risk management A demo account helps you practic…

Dear Deriv Community As we welcome everyone to trade, there are some restrictions as below mentioned: If you are residing in one of the following countries, you won’t be able to open an account with us: American Samoa…

Dear Deriv Community , Here is the description for BTC SegWit. Segwit stands for Segregated Witness. In short, Segwit separates the transaction signatures so that the transaction uses less data on the Bitcoin network. …

Dear members of the community, Your search for the e-book ends today. Our digital book gives you definitions such as the who, why, what, when and etc. The author, Vince Stanzione wrote this valuable and informative yet …

Hello Deriv Community Below is the authentication process for clients from the EU. Countries in Europe that are part of the EU Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia,…

Dear Members, In order to ensure that your account is secure, kindly ensure the below steps are followed :slight_smile: Use strong and varied passwords. Make them as difficult as possible for anyone to guess. Use …

Dear Members, Here is a brief introduction regarding one of our payment methods:slight_smile: 1 for you Voucher is a digital payment solution for cash customers in South Africa. Get your cash online, make payments & to…

Dear members, With Airtm which is a safe and reliable e-wallet, you’ll be able to conveniently move money into and out of your account in minutes. Make your first deposit now and experience it for yourself. Just follow…

Dear members, AstroPay is a global payment solution that has been around since 2009, and offers a seamless, simple, and straightforward way to pay instantly. Try it for yourself now on Deriv. To make your first depos…

Dear members, Here is how to post a Buy/Sell ad via the app version: Select Ads Hit “+” to create a new ad Select “Buy USD” or “Sell USD” Enter the details of your ad Add payment method Choo…

Dear members, Here is how to post a Buy/Sell ad via the website version: Choose the type of Ad you want to create (Buy/Sell)![|478x258] Enter the following details Total Buy/Sell amount that you want The Fixed e…

Do take note that most of our procedures have processing time and here are the details of it:- Deposits After making a deposit, the amount shall be credited instantly If your deposit does not reflect, provide us with…

Here is some important information that you should know regarding the European (EU) accounts. 1. Markets offered Forex, Crypto, Volatility 200 (1s), Volatility 300 (1s), Crash 300, Boom 300 2. Trade Type and Offered …

If you have not received verification emails such as withdrawal or reset/change password email, you may perform the following first: Ensure you are logged in to the correct registered email address Check your spam box …

Dear members, We’ll help you with how to smoothen and have a quick verification process for both your proof of identity and proof of address document. Proof of identity document Your name in your profile and your do…

We have prepared useful videos for your reference that could help you handle your account. If you are just getting started in using our platform you may refer to Getting Started with Deriv videos. For useful trading-re…

Here is the step by step on how to upload your proof of identity document. Step 1: You may go to this link Deriv App | Deriv to proceed with the proof of identity verification Step 2: Choose your document issued countr…

Common types of trading scams The signal seller scam The most common type of scam in online trading. A signal seller will offer a system that allegedly signals favorable trades with guaranteed profits for a fee. After…

Dear members, In order to know what kind of commission plan you’re under, you can sign in to your dashboard by using your username and password at the following link: https://login.deriv.com/signin.php For a simple des…

Dear members, Here are the Frequent Asked Questions when it comes to Affiliates: 1. Can I register my account under my own affiliate link? No, you can not register or create your own account under/using your own affi…

Dear members of the community, This article is mainly for Payment Agents that provide third-party payment services on our platform. Do take note that you are now able to have 2 Deriv Accounts to keep your business and …

Dear members, To receive the full amount on P2P, you are able to use the funds deposited via bank transfer or any available deposit methods listed on our website except for credit and debit cards (including Maestro and …

Dear members, You are able to save your Payments Methods permanently. How to do it? You may refer to the steps below: Sign in to your Deriv.com account Click on Profile below on the screen Click on Settings …

Dear members, You are able to save your Payments Methods permanently. How to do it? You may refer to the steps below: Log in to your Deriv.com account Click on Cashier Click on the Deriv P2P Click on My pr…

Dear members, You are able to save your Payments Methods permanently. How to do it? You may refer to the steps below: Sign in to your Deriv.com account Click on Profile below on the screen Click on Settin…

Dear members, You are able to save your Payments Methods permanently. How to do it? You may refer to the steps below: Log in to your Deriv.com account Click on Cashier Click on the Deriv P2P Click on My pr…

Hello to all members of the communities, After creating your account, you’ll have a limit of 10 000 USD for CR accounts (non-European). This limit is for accumulative withdrawals. When you are close to reaching your…

Dear communities, To delete Ad(s) from the Mobile, you may follow these steps. Go to the “My Ads” section Click on the “3 dots” on the desired order that needs to be deleted. Then, a popup box would appear prompting …

Dear members, PIP refers to “Percentage in Point”. It will be determined by the digits in the MT5 market details and description. Example: VL75 digits = 2 => 1 PIP = 0.01 EURGBP digits = 5 => 1 pip = 0.00001 …