General Discussion

Topic	Replies	Views	Activity
What do to do if there is an issue with my account? Dear members of the Deriv Community, Facing an issue with your account? Don’t panic! If you encounter any issues (for example, your account is locked), you may check your email for more information. However, if you cou…	3	13	January 19, 2022
How many accounts can I have? Hello to all members of the Deriv Community! We would like to remind you that you may only open one account with an email and password and you may use this account on both our platforms, Deriv and Binary. Opening m…	3	24	January 19, 2022
Change account currency Dear members of the Deriv Community, We would just want to remind you that we are only offering USD, GBP, AUD, EUR, and cryptocurrency as our currencies. If you have wrongly selected your account currency, you are able…	3	30	January 19, 2022
How to set up 2 factor-authentication for your Deriv account? Two-factor authentication (2FA) Protect your account with 2FA. Each time you log in to your account, you will need to enter your password and an authentication code generated by a 2FA app on your smartphone. Steps: …	1	36	January 12, 2022
Website status: Where do I seek update for maintenance? Dear members of the Deriv Community, We would like to give you reassurance whenever the site is inaccessible. You do not have to panic whenever you are unable to access our site. All you need to do is check the updat…	3	36	January 7, 2022
Withdrawal error : verification code	0	2	January 20, 2022
Indicator for the red/blue balls in the SmartTrader small graph?	0	3	January 19, 2022
Deposits.	8	220	January 19, 2022
Live Chat is not working	1	35	January 19, 2022
How can I change my withdrawal option	1	32	January 19, 2022
RETIRADA AGENTE DE PAGAMENTO	1	25	January 19, 2022
Trades Closing	1	15	January 19, 2022
Authorization code	1	11	January 19, 2022
Link para invitar amigo	1	15	January 19, 2022
Trade em conta demo erroneamente aconteceu na conta real	1	13	January 19, 2022
Account issue on Deriv.com	9	117	January 19, 2022
Cambio de contraseña	1	12	January 19, 2022
How to cancel or delete an account	1	17	January 19, 2022
Un compte réel crée en EUR	1	14	January 19, 2022
no se refleja mi solicitud de retiro en mi extracto	1	6	January 19, 2022
i can’t make a DP2P account because of proof of identity which is not giving me access	1	28	January 19, 2022
How to calculate margin for synthetic indices	1	41	January 13, 2022
cant find LiveChat	2	62	January 12, 2022
How to access history files through python for purposes of back testing a trading bot	0	30	January 12, 2022
No puedo retirar, no aparece la tarjeta con que deposite	3	77	January 10, 2022
Volatility Index 75 based on?	1	49	January 10, 2022
Reclamo	1	37	January 10, 2022
How can I change the leverage for my account?	4	6977	January 10, 2022
Envio de documentação	1	46	January 7, 2022
Dispute	8	147	January 7, 2022

Deriv (Investments) Europe Ltd (W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta) is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union (licence no. IS/70156). It is also authorised and subject to limited regulation by the Financial Conduct Authority in the UK. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request.

Deriv (Europe) Limited, W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta, is licensed and regulated for synthetic indices by the Malta Gaming Authority (licence no. MGA/B2C/102/2000).

Deriv Investments (Europe) Ltd is authorised to deal on its own account and is both the manufacturer and distributor of its products.

This information is intended for Retail & Professional clients.

CFDs offered by Deriv Investments (Europe) Ltd are considered complex derivatives and may not be suitable for retail clients.They may be affected by changes in currency exchange rates; If you invest in this product you may lose some or all of the money you invest; The value of your investment may go down as well as up.
CFDs offered by Deriv Investments (Europe) ltd also come with a high risk of losing money rapidly due to leverage. 66% of retail investor accounts lose money when trading CFDs with Deriv Investments (Europe) ltd. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

+18 Icon Please trade responsibly. For more information about responsible trading please click here.