Here is the step by step on how to upload your proof of identity document.
Step 1: You may go to this link https://app.deriv.com/account/proof-of-identity to proceed with the proof of identity verification
Step 2: Choose your document issued country (not necessarily following your residing country) and click “Next”
Step 3: You will either need to enter your document number or required to upload your document
Enter your document number and click Verify then you are done with the proof of identity verification process
If you are required to upload a document, you will be directed to the page below and you need to choose your preferred documents to upload (options may vary depending on your residing country)
Step 4 (only for uploading documents): You may choose if you wish to take a photo of your document using your phone or submit it if you have a softcopy on your device.
Taking a photo on your phone, you may scan the QR code OR you may receive a link via SMS OR you may copy the link to your phone
Here is where you are able to upload your existing proof of identity document using your computer or phone
Step 5 (only for uploading documents): Once you have uploaded, you are required to take a photo of yourself (selfie) Note: Make sure you enable the camera access on your device to take a photo
Hope the above information is sufficient and don’t hesitate to contact us via LiveChat if you need further assistance