Here is the step by step on how to upload your proof of identity document.
Step 1: You may go to this link Deriv App | Deriv to proceed with the proof of identity verification
Step 2: Choose your document issued country (not necessarily following your residing country) and click “Next”
Step 3: You will either need to enter your document number or required to upload your document
-
Enter your document number and click Verify then you are done with the proof of identity verification process
-
If you are required to upload a document, you will be directed to the page below and you need to choose your preferred documents to upload (options may vary depending on your residing country)
Step 4 (only for uploading documents): You may choose if you wish to take a photo of your document using your phone or submit it if you have a softcopy on your device.
-
Taking a photo on your phone, you may scan the QR code OR you may receive a link via SMS OR you may copy the link to your phone
-
Here is where you are able to upload your existing proof of identity document using your computer or phone
Step 5 (only for uploading documents): Once you have uploaded, you are required to take a photo of yourself (selfie) Note: Make sure you enable the camera access on your device to take a photo
If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.