verify account problam

i had already upload my identity details for deriv account but it will show my name not match for document . what is problem. I had uploaded my correct details


nao to conseguino fazer a verificaçao

Hello my name is Jonas Balikwisha
I have a problem to upload my identification cars .
I upload my passport but Deriv doesn’t accept it I don’t know why?
I need a help please :clap::clap::clap:


Hi I can’t verify my ID because the one on the profile doesn’t correct with the actual ID plz help the market is moving :face_with_symbols_over_mouth:

Same here an know it is saying unable to upload documents because I have uploaded many documents :broken_heart::persevere::persevere:…an know I can’t even withdraw my money

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I need verify my binary account plz helpProcessing: IMG_20210826_0001-1.pdf…
Processing: IMG_20210831_0002.pdf…


You can withdrawal your money bro

hi this plat form is not user friendly

My account can’t verify now they said i have exceeded the amount of my verification

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Hi… why is my account not verified yet… what’s the problem? Please verify my account …
I submit my froof…


My profile was unable to verify after providing all the necessary documents
I proveded my ID and everything still deriv couldn’t verify it

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Same to me

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My name Abid khan
My mobile no 03439706788
Mastak Abif khan
Chang my name sir

Same problem I’m also not be able to upload my documents

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Com Eu faço

I have submitted the proof of my identity yet my account hasn’t been verified…please assist.

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I send my driving licen but u are tell it is not match my name plz help me

There is not any option open to upload my documents for verify my account

Deriv (Investments) Europe Ltd (W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta) is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union (licence no. IS/70156). It is also authorised and subject to limited regulation by the Financial Conduct Authority in the UK. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request.

Deriv (MX) Ltd, Millennium House, Level 1, Victoria Road, Douglas IM2 4RW, Isle of Man, is licensed and regulated in Great Britain by the Gambling Commission under account no. 39172 and by the Gambling Supervision Commission in the Isle of Man.

Deriv (Europe) Limited, W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta, is licensed and regulated for synthetic indices by the Malta Gaming Authority (licence no. MGA/B2C/102/2000), by the Gambling Commission for clients in Great Britain (account no. 39495), and by the Revenue Commissioners for clients in Ireland (licence no. 1010285).

Deriv Investments (Europe) Ltd is authorised to deal on its own account and is both the manufacturer and distributor of its products.

This information is intended for Retail & Professional clients.

CFDs offered by Deriv Investments (Europe) Ltd are considered complex derivatives and may not be suitable for retail clients.They may be affected by changes in currency exchange rates; If you invest in this product you may lose some or all of the money you invest; The value of your investment may go down as well as up.
CFDs offered by Deriv Investments (Europe) ltd also come with a high risk of losing money rapidly due to leverage. 63% of retail investor accounts lose money when trading CFDs with Deriv Investments (Europe) ltd. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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