FAQ
| Topic | Replies | Views | Activity | |
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Trading disabled on MT5? Here's why and how to fix it
Hello Deriv Community, Have you ever got the “Trading disabled” error message in your MT5 mobile app? Let’s explore the two main reasons behind this issue and how to resolve them. 1. New account, no deposit: If yo… |
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1 | 5879 | June 23, 2026 |
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Deriv MT5 Login error: Authorization failed (Invalid Account) error message
Dear Deriv Community members, Authorization failed or Invalid account error message is commonly seen when you have entered incorrect login information. This includes either an incorrect Deriv MT5 login ID, server, or… |
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1 | 5993 | June 23, 2026 |
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Internal Fund Transfer between Accounts
Hello Deriv Community, If you are wondering how to transfer funds (Deposit/Withdraw) between your accounts, from your Fiat currency account to your MT5 account, Deriv X account or Cryptocurrency account or vice versa, y… |
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4 | 8372 | June 23, 2026 |
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Deposito $540 robo salario magico
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1 | 567 | June 23, 2026 |
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Live account Enquiry
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4 | 1552 | June 23, 2026 |
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Verificación de domicilio
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2 | 414 | June 23, 2026 |
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Uso del MT5 y Dtrader - bloqueo de cuenta
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1 | 609 | June 23, 2026 |
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no puedo crear una cuenta
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2 | 398 | June 23, 2026 |
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Me ajuda
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2 | 671 | June 23, 2026 |
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Dinheiro retido na plataforma como, resolver ?
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2 | 350 | June 23, 2026 |
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transferencia nao reconhecida
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2 | 435 | June 23, 2026 |
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crear una nueva real cuenta con otro correo
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2 | 322 | June 23, 2026 |
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Cuenta creada en servidor de africa
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2 | 298 | June 23, 2026 |
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Cancelacion de mi cuenta de practica
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2 | 437 | June 23, 2026 |
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trying to verify my account SOLVE solucionado!!! Thank you deriv
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2 | 513 | June 23, 2026 |
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conta
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2 | 227 | June 23, 2026 |
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Ayuda con cuenta MT5
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2 | 230 | June 23, 2026 |
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Verificación de identidad
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5 | 299 | June 23, 2026 |
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No puedo verificar mi cuenta
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3 | 398 | June 23, 2026 |
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NECESITO AYUDA CON MI CUENTA
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4 | 389 | June 23, 2026 |
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transferir
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2 | 253 | June 23, 2026 |
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validacion prueba domicilio
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2 | 163 | June 23, 2026 |
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cuenta cerradaaaaaaa
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2 | 169 | June 23, 2026 |
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The following message appears in the journal when placing an order in MT5: “rejected.”
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3 | 69 | April 27, 2026 |
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Rejected
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15 | 2407 | April 27, 2026 |
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Cashier Locked for DAYS
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7 | 324 | March 30, 2026 |
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My funds from my mt5 account got withdrawn without my consent
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1 | 65 | March 27, 2026 |
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Request to Unlock My Cashier
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7 | 159 | March 11, 2026 |
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Hey my account is on negative balance,what should I do so that it can be reset to zero and also that in the future it doesn't give me a negative balance
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1 | 64 | March 9, 2026 |
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Order Rejected since 3 days now
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1 | 62 | December 4, 2025 |