Cashier Locked for DAYS

My cashier has been locked for 4 days now - even after submitting all docs.

I have replied on the mail to get an update - nothing received. I have been on the live chat that is useless - they just say wait!!!

Dear @alkalin-ajitter-2 We regret to note this and we appreciated your given opportunity for us to investigate your feedback further and be assured that our team has reached out to you via email for more information.Please submit all the documents requested via this same email. We will proceed accordingly once we receive those documents.