Cashier locked

Why is my cashier locked and how do i unlock it

2 Likes

If your cashier is locked we would have emailed you. Please check your email or contact us via LiveChat for us to assist you.

My withdrawal has been locked and I need it to be opened

Please help how to un lack your cashier

2 Likes

hi Nazeem - so how long before they enable it again - i did verify my account with Deriv.

Hello,

I just got a sudden notification that my cashier is locked and that I will receive a mail but I have not received any e-mail.

Kindly let me know how to go about unlocking it

1 Like

Me too. No email received and i don’t know what to do.

me too no email received. my deposit & withdrawal locked

not finishing. so how unlocked withdraw and deposit

meu telefone mudou 19984481185

My cashier is blocked how can you help me unlock it

I have uploaded my documents but still account is not verified and its almost 5 days. My money is locked and withdraw disable. What should I do?

hi did they remove the lock on your cashier or it was for good beacuase for 2 weeks have passed and they just telling me that you got wait for relevant team,

Dear @bulwark-adenyls-2 , thank you for joining our community! We are sorry to hear this. To assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you.