Im a Payment Agent, I and my wife Cashiers are locked after using my advcash to deposited into my wifes account. Please help to unlock, I have been waiting for 3 days now, no solution. Thanks
Hello carract-abaxial-2
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Hi there, please help . How did you unlock your cashier
Hi @clawing-agrapha-2, thank you for joining our community! In regards to your cashier lock, we noticed that you have reached out to our support via Live Chat and your cashier is now unlocked. Kindly avoid sharing payment methods moving forward to avoid any delay and disruption to your cashier as per our terms & conditions 1.13; https://eu.deriv.com/tnc/eu/funds-and-transfers.pdf
We hope this clarifies. If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.