My cashier has been locked for more than 14days, I am a payment agent and submitted what was requested of me by Deriv under ticket number 4EYB87 but still no response of feedback of how far the ticket has gone. Kindly unlock my account
Hi @arylide-abusing-2 , we apologize for the inconvenience caused. Thank you for allowing us to investigate your feedback further. We’re pleased to inform you that the issue has been resolved in your favor. If you encounter any further problems, please don’t hesitate to contact us via LiveChat or WhatsApp. Thank you for your understanding!