How can I unlock my cashier? And why is it locked ?
4 Likes
@anights-acromia-2 ,. Instructions have been sent to your mail in respect to this. Check your mail for it or check the notification icon on your deriv page for it.
Follow the instructions and get your cashier unlocked.
I did not receive any email. Can you please send me the instructions
@anights-acromia-2 , Since you did not see it in your mail, then check the notification icon on your deriv page. Click on it and follow the instructions to unlock your cashier.
See the notification icon on the pics circled below:
How can i unlock my cashier
Hello, @chicest-adjunct-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
hi…how long exactly does it take for my cashier to be unlocked …it’s been 3 days now but i haven’t received any feedback yet … please help.
Hello, @bellied-abutted-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
How can unlock my cashier
Thank you for posting on Deriv Community.
Upon checking further on your account, we noticed the respective team has responded to you via email with Ticket ID: SJ2JHR. We recommend you refer to the email sent to you for more clarification.
We hope the above information is helpful. Thank you.