https://app.deriv.com/account/proof-of-identity

Hi my verification process has not been completed and it’s over two weeks pls can how do I fix it

Did you use the same mothod to deposit (payment agent

Please I can’t upload my identity

Hello, @boothes-adjudge-2 . Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.