I new here’s and the option for uploading identification documents isn’t working. Pls how do I fix?
you dont need verification
I have problem with my identity verification to enable me use p2p service but each time it says your name does not tally with that on the document you provided. Help me please
@bulbier-acnodes-2 ,. Hello, did you use the exact names on your documents to register with deriv?
If just one name is omitted, deriv won’t accept it.
Please, note that authentication is usually not required, but in some cases, you’ll need to complete identity and address verification. Kindly reach out to us via LiveChat on Contact Us | Online Trading | Deriv.com and we will assist you to check if your account needs to be authenticated.
We hope this message finds you well. Thank you!
Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We will assist you as soon as possible.
Deriv (Investments) Europe Ltd (W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta) is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union (licence no. IS/70156). It is also authorised and subject to limited regulation by the Financial Conduct Authority in the UK. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request.
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