Verification of Proof Identify and proof of address

How do I submit my proof of identity and address?

2 Likes

Want to add my middle name as I only put one name Thembelihle Mbhele to Thembelihle Livingstone Mbhele

I want to verify my ID card

Please verify my account

my proof of address is not verified for long now help please

3 Likes

hola, buenas noches, tengo problemas con la verificacion de mi cuenta, hace mas de un mes cargue los documentos y siguen sin responder, ¿que puedo hacer? gracias

Please verify my driving license its true details

Acho sacanagem da Deriv. 1) fazem de tudo para não dar certo nas identificações de documentos. Mandei CNH dizem que está vencido sendo que CNH como identidade nunca vence por lei. Eles dizem que está ilegível o que não é verdade. Tudo complicado para voce não retirar o dinheiro da conta.

Hi blithen-abseils-2,

Please note that we will send you a notification when your account needs verification. However, if you wish to authenticate before that, kindly contact us via LiveChat and we will assist you accordingly.

Thank you for being part of our Deriv community!

Hi acidier-achroma-2,

Upon checking, we have noticed that your name has already been changed. Please, kindly contact us via LiveChat if you need any further assistance. Thank you!

Olá alterum-acridin-2,

Pedimos desculpas por qualquer inconveniente causado. Por favor, note que infelizmente, conforme as normas da empresa, não podemos aceitar sua CNH com data de validade vencida. De qualquer forma, informamos que você pode nos enviar seu RG e também o passaporte. Caso ainda esteja com alguma dúvida, ficamos a disposição para maiores esclarecimentos.

Obrigada por fazer parte de nossa comunidade!

Hi bubinga-achylia-2,

Kindly refer to the response below. Thank you!

Hi caukers-acidity-2,

Kindly refer to the response below. Thank you!

Hi apothec-achymia-2,

Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We will help you at the earliest.
Thank you!

Hola bartsia-abacaxi-4,

Para que podamos servirle mejor y también para la protección de los datos de su cuenta. Comuníquese con nosotros a través de LiveChat y nuestro equipo lo ayudará lo antes posible.
Gracias por su comprensión.

Hi acquest-acolyte-2,

Please, kindly refer to the response below. Thank you!

Deriv (Investments) Europe Ltd (W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta) is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union (licence no. IS/70156). It is also authorised and subject to limited regulation by the Financial Conduct Authority in the UK. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request.

Deriv (Europe) Limited, W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta, is licensed and regulated for synthetic indices by the Malta Gaming Authority (licence no. MGA/B2C/102/2000).

Deriv Investments (Europe) Ltd is authorised to deal on its own account and is both the manufacturer and distributor of its products.

This information is intended for Retail & Professional clients.

CFDs offered by Deriv Investments (Europe) Ltd are considered complex derivatives and may not be suitable for retail clients.They may be affected by changes in currency exchange rates; If you invest in this product you may lose some or all of the money you invest; The value of your investment may go down as well as up.
CFDs offered by Deriv Investments (Europe) ltd also come with a high risk of losing money rapidly due to leverage. 62% of retail investor accounts lose money when trading CFDs with Deriv Investments (Europe) ltd. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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