Hi Deriv Community,
We value your trust in Deriv and are committed to ensuring you have a secure P2P trading experience.
Scammers are indeed getting more resourceful. Here are some tips for transacting safely on our Deriv P2P application
Firstly,
Enable two-factor authentication (2FA) and update your trading account password regularly for added security.
You can enable the 2 Factor Authentication at the link below:-
If you wish to change your account’s password, please refer to the link below:-
Secondly,
Always ensure that the website accessed is the official site
Thirdly,
Deriv agents will never contact you directly. Do not at ANY point share your login credentials with anyone.
For more information, check our Secure and Responsible trading page link below.
Fourthly,
We highly recommend that you use our Deriv P2P application, which can be downloaded from our Google Play Store, Apple Store, and Huawei Gallery.
IOS: https://apps.apple.com/my/app/deriv-p2p/id1506901451
Android: https://play.google.com/store/apps/details?id=com.deriv.dp2p
Huawei: https://appgallery.huawei.com/#/app/C103844755
Fifthly,
If you’ve received any suspicious communication from individuals claiming to be Deriv P2P agents, kindly reach us via Live Chat immediately.
Please be ready to provide information like the email address, WhatsApp number, screenshot of the social media post, or website URL so that the Customer Support team can assist you.
If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.