Duplicate accounts are two or more Deriv accounts owned by one client. As stated in our terms and conditions, a client can only create one Deriv account.
You may find our Terms and Conditions here as stated below:
6.3.1. We reserve the right to block or withhold the funds in your account and/or suspend or close your account if we know or we have reason to believe that one or more of the following cases is true:
188.8.131.52. Your account was opened under a false or fictitious name.
184.108.40.206. You have submitted fraudulent or tampered document(s).
220.127.116.11. You have opened more than one Deriv account.
We also reserve the right to cancel any request for a deposit, withdrawal, or refund of your funds.
Kindly be informed that if you created an account with the same email address as any account that existed, you shall receive the email below:
Also, if an account creates with existing details registered with us, a pop-up will appear as below:
If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.