The latest update as of 15 Dec 2022, has no save button and it’s really difficult to have to redo your analysis on the charts. Please can the save icon appear again.
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Dear @banjore-abounds-2, thank you for joining the community and for having left us a comment. Kindly be informed that Deriv is aware about this and that the corresponding team is working to get this fixed the soonest. We apologize for this inconvenience. In case you need further assistance and for better protection of your account’s data, you can reach out to our Customer Support team that is available 24/7 via LiveChat. We’ll work with you to resolve any issues as quickly as possible.
The update has so many problems that Live Chat cannot handle. Moving Average settings are not working. Chart candles start late. The slowness of loading charts is unbearable. Admin should revisit the update. If the update cannot make things better, it should be discarded.
please bring back the save button.
now tradingview charts stop, what happened?
Why Trading View Not working?
charts not working please solve this problem as soon as possible
1 Like
That’s true. Charts not working
I would like to know why with the new tradingview update there is no longer the option to save the changes and thus keep my analyzes as I left them, apart from the fact that they are not saved automatically either; In addition to that, why does the chart stop moving on weekends and does not give me real-time data from the synthetic indices? THE CHAT SUPPORT DOES NOT HELP
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Dear @autumns-adzukis-2 , thank you for your message. We regret to note this. However we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
Dear @arabesk-abduced-2, thank you for joining the community and for having left us a comment. Kindly be informed that Deriv is aware about this and that the corresponding team is working to get this fixed the soonest. We apologize for this inconvenience. In case you need further assistance and for better protection of your account’s data, you can reach out to our Customer Support team that is available 24/7 via LiveChat. We’ll work with you to resolve any issues as quickly as possible.
Dear @autumny-abiuret-2 thank you for having left us a comment. Kindly be informed that Deriv is aware about this and that the corresponding team is working to get this fixed the soonest. We apologize for this inconvenience. In case you need further assistance and for better protection of your account’s data, you can reach out to our Customer Support team that is available 24/7 via LiveChat. We’ll work with you to resolve any issues as quickly as possible.
Dear @arabesk-abduced-2, thank you for joining the community and for having left us a comment. Kindly be informed that Deriv is aware about this and that the corresponding team is working to get this fixed the soonest. We apologize for this inconvenience. In case you need further assistance and for better protection of your account’s data, you can reach out to our Customer Support team that is available 24/7 via LiveChat. We’ll work with you to resolve any issues as quickly as possible.
Dear @begnawn-acrylic-2, thank you for joining the community and for having left us a comment. Kindly be informed that Deriv is aware about this and that the corresponding team is working to get this fixed the soonest. We apologize for this inconvenience. In case you need further assistance and for better protection of your account’s data, you can reach out to our Customer Support team that is available 24/7 via LiveChat. We’ll work with you to resolve any issues as quickly as possible.
Dear @arabesk-abduced-2, thank you for joining the community and for having left us a comment. Kindly be informed that Deriv is aware about this and that the corresponding team is working to get this fixed the soonest. We apologize for this inconvenience. In case you need further assistance and for better protection of your account’s data, you can reach out to our Customer Support team that is available 24/7 via LiveChat. We’ll work with you to resolve any issues as quickly as possible.
Dear @chirren-adwoman-2, thank you for joining the community and for having left us a comment. Kindly be informed that Deriv is aware about this and that the corresponding team is working to get this fixed the soonest. We apologize for this inconvenience. In case you need further assistance and for better protection of your account’s data, you can reach out to our Customer Support team that is available 24/7 via LiveChat. We’ll work with you to resolve any issues as quickly as possible.
Dear @aneared-adamine-2, thank you for joining the community and for having left us a comment. Kindly be informed that Deriv is aware about this and that the corresponding team is working to get this fixed the soonest. We apologize for this inconvenience. In case you need further assistance and for better protection of your account’s data, you can reach out to our Customer Support team that is available 24/7 via LiveChat. We’ll work with you to resolve any issues as quickly as possible.
tradingview chart now working, always requesting to refresh the browser.