A "memory full" notification pops up when I am loading my ID document ,what do I need to do to resolve this

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A “memory full” notification pops up when I am loading my ID document ,what do I need to do to resolve this

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Screenshot_20211012-161945_Chrome
Screenshot_20211012-161945_Chrome720×1520 160 KB

I have deleted all large files on my phone but it still gives me the same message

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@cantala-acraein-2 ,. Hello, sorry about that.
The issue is from your phone. Try using another phone or PC to upload your documents.

1 Like
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Thanks I am going to try using another phone