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Opening more than one account with different email addresses is not allowed. Please keep in mind that our Terms and Conditions states “one client can only have one account. In case of multiple accounts, one or more will be disabled.”
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Pls has anyone tried withdrawing from payment agent, ever since p2p was banned in Nigeria I have been restricted from withdrawing funds from a payment agent
Dear @Kelvin555. We are sorry to hear this. To assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. Please provide the screenshot of the error message you are seeing in your payment agent withdrawal page. We’ll work with you to resolve any issues as quickly as possible. Thank you.
However, if you have any other inquiries, kindly reach out to us via LiveChat for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
Dear @biurets-afresca-2, thank you for joining our community! We are sorry to hear this. To assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you.
Hi @arcings-acetone-2, we are sorry to hear this. In regards to your account verification, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you.
Hello @bulghar-ailanto-2 , we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!
Yo aperture una cuenta, luego la cerre la cuenta porque ese correo me lo haquearon, luego he intentando abrir mi cuenta con otro correo pero me dice que ya tengo una cuenta con mis datos, pero la anterior la cerre
Estimado @bagwigs-althorn-1 , ¡gracias por unirse a la comunidad! Lamentamos tener esto en cuenta. Sin embargo, necesitaríamos consulte más sobre su problema. Por lo tanto, comuníquese con nosotros a través de LiveChat para obtener una mejor asistencia y protección de los datos de su cuenta. Trabajaremos con usted para resolver cualquier problema lo más rápido posible.
Hello, this is just advice. In African countries, important documents are usually a national ID and election ID, or a letter of identification from local government authorities. However, we face difficulties due to the documents you require for address verification, considering that many people, especially young people, move frequently depending on their jobs. Today is my 8th day struggling to verify, and it keeps failing. In our countries, the most important thing is identity. Now you are making it difficult for us to work with you because the problem comes with address verification. Change this because it prevents people from trading."
Hi @almaine-albugos-2, thank you for your feedback. We have noted this and passed this feedback to our team. However, if you are facing any issues with your account verification, please feel free to reach out to us. We will assist you accordingly.
If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.
