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1

Hi I just opened a account in binarynco & it doesn’t want to login to mt5
What should I do
Please help!

1 Like
3

Good day. Please help me. My deriv account does not allow me to log in.

Regards
Tshehlane Makgahlela

4

Hi, @branner-acatour-2 Thank you for posting in our Deriv Community. For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

5

I can’t login or open an account

6

Hello, @cheerly-affable-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you.

7

Please I can’t login to my MT5 account anymore, it keeps saying authorization failed

8

Dear @aquavit-adusted-2, thank you for joining the community! We would like to apologize for the inconvenience you have experienced. You may try and change your MT5 account password and try to log in again.

Kindly refer to this article for password reset below:

We hope it helps. Alternatively, you may also reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

Regards,
Deriv.com