People want to change and get tagged under my affiliate IB link. Deri request me to send screenshot if where i talked eith yhem recruiting them to deriv. Is these the procedure? U never mentioned it when telling us that client can Change IB
Hello @advewed-acrasin-2,
Thank you for joining our community and for leaving us a comment.
Please know that we do indeed require proof of communication between the affiliate and the client to assist with tagging the clients under the affiliate link.
We hope this information was helpful and we remain available for further clarification.
Where do we get the proof of communication now? We recruited clients years back.we don’t keep that, clients do confirm we recruited them
Hello @advewed-acrasin-2,
Thank you for getting back to us.
Please request your clients who wish to be tagged under your account to reach out to us via Live chat for further assistance on this process.
Our support team will readily guide them on what to do.
We hope this information was helpful and we remain available for further clarification.