Change payment method

Hi Deriv Community Members,


If you would like to change your payment method in your account, please ensure that you have withdrawn the equivalent amount of your deposit funds using the existing payment method.

Once you have done that, please make a small deposit in your Deriv account to register a new payment method and you will be able to withdraw using the same method.

We hope you find this information helpful and have a great day ahead! :bulb:

my problem is if i withdraw with my exsiting method the bank i use usually refuses to give back the money

Hi @cabbala-acrilan-2, for better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.