I want to file a complaint against your broker. Your broker does not follow any knowledge nor does it follow any rules. It is written that a spike is possible after about 1000 ticks, but there is no confirmation of how these 1000 ticks are counted.
Hello @baldish-airmass-2 .Thank you for taking the time to share your feedback. We are sorry to learn that your experience didn’t meet your expectations.
For over two decades, our company has followed strict standards, maintaining licences from various financial authorities. Our operations are checked regularly by both internal and external auditors, ensuring the integrity and accurate execution of all contracts.
Trading markets are volatile by nature, and while this can create opportunities, it also presents risks. The outcomes of trades can be different from expectations due to this volatility. As a market-based platform, we must clarify that we exercise no influence over clients’ positions, trade placements, or trade outcomes. Our procedures and operations are continuously monitored by independent regulators to ensure transparency and fairness.
We also invite you to review our Risk disclosure, which outlines the inherent risks of trading CFDs and the potential for rapid and significant fluctuations in the market.
To address your specific concerns, we encourage you to forward the trade ID and relevant details in response to the email we sent you. This will enable us to investigate the trade and support you effectively.
Therefore, kindly reach out to us via LiveChat, for better assistance and
protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
Why are you not answering my original question? I ask the question again. The question is that the boom and crash peers say that a spike is possible after about a thousand ticks, which is all a lie. Written because there are no tools provided for counting 1000 ticks, how does a typical trader know when 1000 ticks have been completed?