If I’m unable to verify my proof of address but in this case I have successfully proved my identification,

Will I be able to withdraw and deposit fund without any issues ?

Hi @bovines-aidance-2, thank you for joining the community!

Please note that it is not necessary to upload a Proof of Address to deposit or withdraw, nor a Proof of Identity, unless you want to use our P2P service. You can withdraw up to 10.000USD/EUR before you’ll be asked to fully authenticate your account.

We see that the payment method you used is enabled for withdrawals. Therefore, you can make a new withdrawal in the cashier without issue.

If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!