Trading Platforms

Dear Members, The Market Watch window displays a summary of financial instruments price information such as quotes, price statistics, and tick charts, as well as information about contract specifications and One-Click T…

Dear Members, The speed of connection for each server is correlated to Ping - servers in closer proximity to you should exhibit faster connection speeds than those farther away. The “Ping” column displays the latency of…

Dear Members, Free Margin refers to the funds available for trading in a trading account, and it can be determined by subtracting the margin of open positions from the Equity. The Equity is calculated by adding or subtr…

Hello Deriv Community, Do you know that we have weekly server maintenance every Sunday? This is to ensure that we deliver top-notch service to our clients. Following this, you may need to plan your trading activities in…

Dear Members, The MT5 trading signals service allows you to copy the trades of more experienced traders to your MT5 account. Once you’ve subscribed to a signal, the provider’s deals will be automatically replicated on y…

Dear Members, A proxy server acts as a mediator between the trader’s computer and the trade server, commonly employed by internet providers or local networks. In case of any connectivity issues with the proxy server, it…

Hello Deriv Community, Note that for the margin calculator, the following formula is applied: (volume) x (contract size) x (asset price) / effective leverage To find out the effective leverage value of each symbol/ind…

Hello Deriv Community, Please note that you will need to open trades that follow the minimal volume (minimal lot) and maximal volume (maximum lot size) when trying to place trades, anything below or above these values …

Dear Members, We only support hedging, not netting. If you see netting on your MT5 account it’s probably due to incorrect login information. Kindly ensure you are using the correct account number and password when tryin…

Dear Members, This is why you should trade on CFDs :slight_smile: Don’t have a Deriv account yet? Create free demo account If you have any questions, please visit our Help Centre or contact us via Live Chat and Wh…

Dear Members, The spread for the MT5 financial account is variable. This means the spread is constantly changing, depending on the market conditions. This was stated on our website Deriv MT5 | MetaTrader 5 trading plat…

Hi Deriv Community! If you ever wonder what is the difference between the MT5 and Deriv Trader charts, you have clicked on the correct post. The MT5 and Deriv Trader charts both are sharing similar market movement tren…

Hi Deriv Community! :star: Is your cursor showing the price information? Are you having the same image below in your Deriv Trader and would you like to remove it? Don’t worry, you can always remove this feature by c…

Dear Members, Please be informed that profit/loss results from the calculation of volume x pips. Pip = Close Price - Open price Please find the explanation below: For example, you sell the contract with the price of …

Dear Members, Please follow the steps below to generate the MT5 history report from your end: On MT5 Web terminal Log in to your MT5 account via the MT5 Web terminal Click on the Time Icon Click on the Period and sel…

Dear Members, CFDs are traded on margin The term ‘margin’ refers to the deposit needed to open a leveraged position, which is a position larger than your capital investment and leads to increased market exposure. I…

Dear Members, For MT5 support issues, we have 24-hour coverage, either via Livechat agents or dedicated bot support. With the DMT5 bot, clients can create a ticket and the issue will be attended by our DMT5 support agen…