Trading Platforms

Dear Members, If you are unsure on how to decrease the volume of an open position, this article might help you :slight_smile: On an MT5 trading account, it’s possible to have multiple positions open simultaneously for …

Dear Members, Traders can utilize the Close By function to simultaneously close out two opposing positions of the same financial instrument. In situations where the two positions have different lot values, only one will…

Dear Members, The radial menu is opened by a tap on the chart. Using the menu you can: Change the timeframe Attach indicators to a chart Apply objects to a chart Enable crosshairs Open chart settings Each chart is pr…

Hi Deriv Community, We offer a few chart types for your visuality which includes Area, Candle, Hollow, and OHLC. You may select it by going to the left-side toolbar and select the chart icon :chart_with_upwards_trend: …

Dear Members, The largest panel on the platform occupies the central area of the workspace and is designated for charting. Within this panel, you have the flexibility to display up to four unique charts of various asset…

Hi Deriv Community, We offer a few chart types for your visuality in SmartTrader which includes the line, dot, spline, table, and crosshair. You may select it by clicking on the chart section on the lower part of the s…

Dear Members, To know what your account leverage is, you can check on Trader’s Hub in Compare Accounts Step 2: Choose the specific asset/symbol that you would like to calculate, right-click and click on specifications.…

Dear Members, Experienced traders find the ‘One-Click Trading’ mode highly beneficial since it enables them to initiate trades instantly, without requiring confirmation, using preset trade criteria such as Amount, Lever…

Hello Deriv Community, We do not offer any account management services or account management. We strongly advise the client to not share their account credentials with anyone. As per stated in our terms and conditions h…

Dear Members, The Market Watch window displays a summary of financial instruments price information such as quotes, price statistics, and tick charts, as well as information about contract specifications and One-Click T…

Dear Members, The speed of connection for each server is correlated to Ping - servers in closer proximity to you should exhibit faster connection speeds than those farther away. The “Ping” column displays the latency of…

Dear Members, Free Margin refers to the funds available for trading in a trading account, and it can be determined by subtracting the margin of open positions from the Equity. The Equity is calculated by adding or subtr…

Hello Deriv Community, Do you know that we have weekly server maintenance every Sunday? This is to ensure that we deliver top-notch service to our clients. Following this, you may need to plan your trading activities in…

Dear Members, The MT5 trading signals service allows you to copy the trades of more experienced traders to your MT5 account. Once you’ve subscribed to a signal, the provider’s deals will be automatically replicated on y…

Dear Members, A proxy server acts as a mediator between the trader’s computer and the trade server, commonly employed by internet providers or local networks. In case of any connectivity issues with the proxy server, it…

Hello Deriv Community, Note that for the margin calculator, the following formula is applied: (volume) x (contract size) x (asset price) / effective leverage To find out the effective leverage value of each symbol/ind…

Hello Deriv Community, Please note that you will need to open trades that follow the minimal volume (minimal lot) and maximal volume (maximum lot size) when trying to place trades, anything below or above these values …

Dear Members, We only support hedging, not netting. If you see netting on your MT5 account it’s probably due to incorrect login information. Kindly ensure you are using the correct account number and password when tryin…

Dear Members, The spread for the MT5 financial account is variable. This means the spread is constantly changing, depending on the market conditions. This was stated on our website Deriv MT5 | MetaTrader 5 trading plat…

Hi Deriv Community! If you ever wonder what is the difference between the MT5 and Deriv Trader charts, you have clicked on the correct post. The MT5 and Deriv Trader charts both are sharing similar market movement tren…

Hi Deriv Community! :star: Is your cursor showing the price information? Are you having the same image below in your Deriv Trader and would you like to remove it? Don’t worry, you can always remove this feature by c…