About DMT5 category

This category covers all your queries on our DMT5 platform from account access, fund transfers and common trading issues.

Feel free to provide feedback on topics you feel more information is needed for us to update them from time to time accordingly.

Team Deriv

How to I fix my account because it keeps on telling me that authorization failed

The “authorization fails” error message indicates that you have entered the wrong login credentials. I suggest you follow the steps posted here and try to login again. Feel free to contact us via live chat for further assistance.