Account address verification

How can I verify my address because it’s not opening it already shows verified, this has affected my trading

Dear Calicos, we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.
Contact Us | Online Trading | Deriv.comOnline trading with Deriv | Simple. Flexible. Reliable.
Regards,
Deriv.com

hello, I am laban and need some assistance on the verification of my address in order to have smooth trade please assist